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Shottenkirk Toyota - Service Center

Quincy, IL

4.3
228 Reviews

228 Reviews of Shottenkirk Toyota - Service Center

Sort by
September 24, 2023

Easy peasy. A little pricey, but I have no complaints. Was able to drop off and pick up w no problems. Love the shuttle service. More

by DELACRUZ777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t , Jake Ames
Report | Print
Sep 26, 2023 -

Shottenkirk Toyota responded

DELACRUZ777, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 20, 2023

Not happy across the board. Only good thing was the courtesy driver who took me to work. More

by iamamisue
Recommend Dealer
No
Employees Worked With
Service Scott
Report | Print
September 02, 2023

Shottenkirk Toyota always provides quality service for their customers whether buying or selling or obtaining service work. More

by BARBARA.BROUGHTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Shottenkirk Toyota responded

BARBARA.BROUGHTON, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota!

September 02, 2023

Great service, professional staff, nice and clean facility. Appointment scheduled on request, service done on time. More

by KLUKOWSKIWALDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
Report | Print
Sep 06, 2023 -

Shottenkirk Toyota responded

KLUKOWSKIWALDI, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 02, 2023

Michelle always delivers a professional experience and keeps me updated during the process! Thank Michelle More

by RITCHEYJEANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Ames-Service Advisor
Report | Print
Sep 06, 2023 -

Shottenkirk Toyota responded

RITCHEYJEANNIE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

August 31, 2023

Dealership was ready for appointment and fast service. Nice and clean waiting area. Very detailed after service report More

by BEPLATTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Sep 03, 2023 -

Shottenkirk Toyota responded

BEPLATTE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 30, 2023

For Candi, You asked for a report on my service Tuesday; It was fast, inexpensive with free coffee. Excellent! More

by richardlwilling.73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi, and her manager , John "JJ" Colvin
Report | Print
Sep 03, 2023 -

Shottenkirk Toyota responded

richardlwilling.73, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 26, 2023

This dealership is OK for service but sold us the 2021 Tacoma TRD that has a terrible electronics system. Our 2017 Tacoma TRD had a very good electronics system, very good navigation and blue tooth where More

by IRISHGUNNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Job
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Maglioacchetti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2023 -

Shottenkirk Toyota responded

IRISHGUNNY, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

August 23, 2023

it was easy to get the appointment. Service completed while i waited. Everything went pretty smooth. More

by MSAQUINCY
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Taylor
Report | Print
August 21, 2023

My vehicle was attended to promptly and the work was finished quicker than I expected. The receptionist who assisted me was friendly and answered my questions. More

by DRHORNER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Shottenkirk Toyota responded

DRHORNER50, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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