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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.7
2,137 Reviews

2,137 Reviews of Shottenkirk Toyota Weatherford - Service Center

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July 02, 2024

We were there two hours and our car was not looked at. We had an appointment for a slow leak in a tire. More

by ameryshepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1944 and ask for one of our managers.

July 02, 2024

Service was prompt. Manny Martinez was courteous and efficient. I will use service here again. More

by Clearfork51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 02, 2024

I arrived at 7 for my appointment. When the door opened Manny was there to check me in. My Avalon windows would not work after I installed a new battery. I took a seat in the waitin More

by hleemcewin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Cranford
Jul 04, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 02, 2024

Absolutely the best service! Down to earth, professional and honest. Mike and his team always meet you with a smile and listen to any problems you’re having, while explaining p More

by Bsuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 01, 2024

Changing the oil and rotating the tires I believe went fine. When I got the car back, the outside had been washed but there were still bug smears on the windshield. Inside there were two big mechanics foo More

by andersonrexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Weatherford

June 29, 2024

The dealership is clean and professional. The service writer was very pleasant to work with. Thank you for great service on my vehicle! More

by calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Shottenkirk Toyota Weatherford responded

calvin, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 29, 2024

The service was quick and friendly. I will definitely be coming back! Thank you so much! More

by Jackie Pena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Shottenkirk Toyota Weatherford responded

Jackie, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

June 27, 2024

Manny Martinez does a great job on explaining everything that is wrong with my car and gives us great advice on our vehicle. Keep up the great work! More

by Chuyita.rojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 27, 2024

Manny was very cordial and courteous. I plan to return for service needed in the future. More

by Jdawkins150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
Jun 28, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 26, 2024

I realize computers were down, but it was awful. Nobody knew the answers to questions and it took 90 minutes for a simple tire rotation. Still not sure everything got done that should have been done More

by Nitram853
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-765-1944 and ask for one of our managers.

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