Shottenkirk Toyota Weatherford - Service Center

Always helpful I had a different service tech this time as I scheduled late. I usually use Rachel who is wonderful. Matthew was just as nice. Clear explanation an I had a different service tech this time as I scheduled late. I usually use Rachel who is wonderful. Matthew was just as nice. Clear explanation and options. Quick service and very professional. Good job!!! More

Excellence Excellent service as always. Rachel is outstanding each time we visit. Friendly, attentive and a real problem solver. I recommend her to one and all. Excellent service as always. Rachel is outstanding each time we visit. Friendly, attentive and a real problem solver. I recommend her to one and all. More

Top notch service Greeted immediately, as always. Blake takes great care of me every time I’m in. I’ve never been disappointed with my service, which is why I send my f Greeted immediately, as always. Blake takes great care of me every time I’m in. I’ve never been disappointed with my service, which is why I send my friends there also. More

Toyota Recall and Maintenance Checkup I received a recall notice from Toyota on Saturday in my mail. I contacted Shottenkirk Toyota first thing the following Monday. The Service Departme I received a recall notice from Toyota on Saturday in my mail. I contacted Shottenkirk Toyota first thing the following Monday. The Service Department was able to get me in without an appointment immediately. All repairs and maintenance were completed within an hour. Everyone I dealt with was professional and able to answer all my questions. More

Won't go back unless I have no other choice. My experience with shottenkirk was not a good one from the get go. The service dept. seems to be a good group of folks. But I have other issues with m My experience with shottenkirk was not a good one from the get go. The service dept. seems to be a good group of folks. But I have other issues with my truck after they worked on it and they don't want to listen to what I'm telling them. They go around my words and act like I don't know what I'm doing or talking about. But, I've worked on vehicles all my life and xxxx sure know better. If it wasn't for having a warranty on my truck I would work on it my self. But why work on it when I've paid a ton of money for warranty. Plus I had to reconnect wiring harnesses and tighten up brackets after the work was done. And I have intermitten electrical problems after they worked on it. And now the sales dept. the guy that I had to deal with is no longer there, but It it still wasn't a good experience at all. I had such a easier and better time buying from Jerrys then Shottenkirks by far. This place has turned into the worst Toyota dealer I've been to sense Shottenkirk took over. I have family that's bought Toyotas from Jerrys and probable will never come back to Shottenkirks again. And I've spoke with a lot of people that I don't even ok or ever seen before tell me they've had a bad experience at Shottenkirk and will never go back. More

Very Disappointed I will no longer work with this dealership. I was a loyal Durant Toyota customer, I have purchased or leased 6 vehicles from Durant Toyota. When the I will no longer work with this dealership. I was a loyal Durant Toyota customer, I have purchased or leased 6 vehicles from Durant Toyota. When the dealership changed hands, I gave it a shot. All of a sudden, my service advisor who I had worked with for 18 years was gone and a whole new crew of service advisors appeared. One of the concierge gentleman was extremely rude to me and I refuse to deal with him anymore. I would only deal with a younger man who I don't recall what his name is. The rude concierge is middle aged with a mustache and glasses. He was the only concierge when I took my Highlander in last Friday for service. As expected, he was not friendly. My vehicle was services in a reasonable amount of time but was returned dirty. Any time I have brought my vehicle in for service, they have always run it through the car wash. Not anymore!!! I will no longer return to this dealership, I will now go to Fort Worth Toyota or Granbury unless Granbury is also Shottenkirk. I am done! More

Scheduled Maintainance. I have scheduled several service appointments for Toyota Tundra pickup and each time the service has been prompt and complete and employees were polit I have scheduled several service appointments for Toyota Tundra pickup and each time the service has been prompt and complete and employees were polite and knowledgeable. More

Routine maintenance - oil change-tire rotation Excellent in every regard..prompt, friendly, profession...I have no suggestions on how you could improve your service.What more can I say? Just keep o Excellent in every regard..prompt, friendly, profession...I have no suggestions on how you could improve your service.What more can I say? Just keep on keeping on! More

Great service. This service department has done a great job with multiple oil change on my new Tacoma. The service writers seem very motivated. They get my truck in This service department has done a great job with multiple oil change on my new Tacoma. The service writers seem very motivated. They get my truck in and out very fast. I highly recommend this service department. More

Flat tire My tire was leaking air. My vehicle had the tire warranty. Service had all the information. They gave me a time and were correct. I was in and out in My tire was leaking air. My vehicle had the tire warranty. Service had all the information. They gave me a time and were correct. I was in and out in no time at all. More