Shottenkirk Toyota Weatherford - Service Center

Ken and Andy were fantastic to work with. I heard a noise that I could not identify the source of, and took it to Durant to diagnose. The team quickly identified the problem, then checked other areas to make that I could not identify the source of, and took it to Durant to diagnose. The team quickly identified the problem, then checked other areas to make sure only the front brakes were the cause. To be honest, I checked the price of a similar service (or at least sold by competitors as comparable) and found the price to be lower at other shops. I spoke to Ken and he was able to walk me through the benefits of having the work done at Durant as opposed to the other shops. Generally, I am not easily persuaded; however, Ken's approach and experience helped me decide to go with Durant. The brakes were done in less time than quoted, and the mechanics identified a couple other areas that required maintenance. Again, I am usually skeptical of "upselling" but the experience was such that I had the additional maintenance done also. I will continue to take my two Toyotas to Durant as long as the service continues to be as exceptional as it is with guys like Ken and Andy involved. Thanks. More