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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.7
2,150 Reviews

2,150 Reviews of Shottenkirk Toyota Weatherford - Service Center

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December 19, 2019

great My first oil change with my new vehicle went smoothly. Fast service and attendant was friendly and polite. Easy to make an appointment the next day. More

by jodieasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer--don't know name
Dec 19, 2019 -

Shottenkirk Toyota Weatherford responded

Jodieasley, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 18, 2019

Great service They always give me great service. They explain everything they are doing. I appreciate so much the fact that they take the time to make sure you und More

by SCARDWELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake ....
Dec 18, 2019 -

Shottenkirk Toyota Weatherford responded

Scardwell1, , thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 17, 2019

dead battery My battery dies at H.E.B, just a few hundred yards from the Toyota dealership. It was close to closing time at he dealership, but the manager spoke wi More

by JULIKIDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Patterson
Dec 18, 2019 -

Shottenkirk Toyota Weatherford responded

Julikidd, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 16, 2019

New vehicle 1 yr checkup Service employees very friendly and cordial. Performed their duties promptly. Sure would have been nice if I could have driven off with a freshly wash More

by KEITHAJCKSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who it was., DAMIAN POWER
Dec 17, 2019 -

Shottenkirk Toyota Weatherford responded

Keithjcksn, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 13, 2019

Great service Took my Tacoma in for the 10,000 miles service. The young man who helped me was the most polite and professional person I've dealt with in a long tim More

by RITALANGELIERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't get his name
Dec 16, 2019 -

Shottenkirk Toyota Weatherford responded

Ritalangeliers, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 13, 2019

Review of service department Vehicle was ready, but I was not notified. I had to tell staff after seeing my vehicle completed for 15 minutes that it was ready. More

by MIKEANDDOTTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Cooper
Dec 16, 2019 -

Shottenkirk Toyota Weatherford responded

MikeandDotty, On behalf of our dealership, we would like to apologize that you were not totally satisfied with your last visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact Daniel Luna at 817-597-5000 or email him at danielluna@shottenkirk.com at your convenience.

December 12, 2019

Routine service I called and was able to get same day appointment for routine service. I was in and out in less then an hour. Service team members were very friendly. More

by DGILBERT3268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Leet
Dec 12, 2019 -

Shottenkirk Toyota Weatherford responded

Dgilbert3268, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 10, 2019

Great experience. New dealership that bought Durant Toyota. Been a customer of Durant Toyota for over 14 years. They sold to Shottenkirk Toyota Weatherford. Second ti More

by J.LES.WOODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Patterson
Dec 10, 2019 -

Shottenkirk Toyota Weatherford responded

J.les.woods, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again!

December 10, 2019

Changed oil Didn't tighten the oil pan bolt so I've been leaking oil for 3 days , just found out now I'll be going to Audi dealer to get that fixed and yo clear m More

by thematttasticvoyage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Primo Sanchez
Dec 11, 2019 -

Shottenkirk Toyota Weatherford responded

Thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again and we would like the opportunity to discuss options to ensure your satisfaction. Please contact Daniel Luna at 817-597-5000 or email him at danielluna@shottenkirk.com so we can discuss some solutions.

December 10, 2019

Great Service Dept The Service dept reps are very friendly. They look professional in appearance and always come out to greet you as soon as you arrive. Rachel has alway More

by BECKYPZ4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel
Dec 11, 2019 -

Shottenkirk Toyota Weatherford responded

Beckypz4, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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