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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.7
2,150 Reviews

2,150 Reviews of Shottenkirk Toyota Weatherford - Service Center

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December 30, 2019

Quick service. We got a fast oil and filter change and tires rotated. It was a one stop shopping experience and everyone was nice and professional while we were ther More

by IT.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melinda or Belinda
Dec 31, 2019 -

Shottenkirk Toyota Weatherford responded

IT.SMITH, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 28, 2019

Dissatisfied Went in for periodic maintenance. I was told that my battery was starting to go bad because of corrosion on the the poles. I explained I would go h More

by JOHNTRIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
don;t know
Dec 30, 2019 -

Shottenkirk Toyota Weatherford responded

Thank you so much for choosing our Service Center for your maintenance. I apologize if you were misinformed of your vehicles needs. It is possible that we were extremely busy and another vehicle's finding was put onto your multi-point inspection by accident. I am very sorry for this and I can assure you that wasn't done intentionally or maliciously. No were in our Values and Ethics here at Shottenkirk Toyota of Weatherford is it practiced or acceptable to recommend services to anyone that their vehicle doesn't need. I will look into this personally and verify if any wrong doing has been done. As far as the car wash issue, we do have the car wash down currently for some much need repairs and maintenance. Rest assure, it should be back up and running again in January. If you have any other questions please contact me. Kurt Kjornes Service manager

December 26, 2019

Tire warranty by Blake Blake assessed the irreparable damage of the tire quickly, ordered and schedule us for a visit since the tire was not available. Great service by Blak More

by gesneryosuar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake at service department
Dec 26, 2019 -

Shottenkirk Toyota Weatherford responded

Gesneryosuar, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 24, 2019

Blake is the man!! Blake Patterson always gets the job done! From when you greet him to when he says bye! He gets to the point and tries to figure it out as best as he c More

by ortega_92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Patterson
Dec 26, 2019 -

Shottenkirk Toyota Weatherford responded

Ortega_92, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 23, 2019

Blake is always helpful and a good communicator Service is good but the salesmen sitting outside like vultures are a nuisance. They prohibit people wanting to stop by and look at vehicles. If they More

by BDBURFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
Dec 26, 2019 -

Shottenkirk Toyota Weatherford responded

Bdburford, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 22, 2019

replace a tire on warranty Good service from the service advisor to follow up. Regarding the installation, the tire wasn't put back at the right place. In the back instead of fr More

by wizsteph
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 23, 2019 -

Shottenkirk Toyota Weatherford responded

Wizsteph, thank you for sharing your experience with us. We appreciate your feedback!

December 21, 2019

Good Job Keeping my car in perfect shape is a priority. The service department is excellent. Everyone is courteous and knowledgeable Appointments are on tim More

by HERTZTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Marquart
Dec 21, 2019 -

Shottenkirk Toyota Weatherford responded

Hertztx, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

December 20, 2019

Service Center doing good job I have always gotten prompt attention and personnel willing to discuss my situations in terms I can understand. My experiences with the service cente More

by HANDLEYSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cornell
Dec 21, 2019 -

Shottenkirk Toyota Weatherford responded

Handleysh, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 20, 2019

Fast and easy First service for my new Rav 4 was very Fast and easy. Highly recommend them. Thank you so much! Nice waiting area with friendly people. Love the con More

by smaeaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Buttenhoff, Brandon Cooper, Brian Cooper, Larry Cornell, Morgan Gulliford, James Jenkins, James Judy, Linda Henifin, Tanner Hocker, Terry Ford
Dec 21, 2019 -

Shottenkirk Toyota Weatherford responded

Smaeaster, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 19, 2019

my experience is always good there, my experience is always good, Blake is amazing to work with.I always get good service at this place.The place is very friendly and clean. More

by CLBLACKBURN2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Patterson
Dec 19, 2019 -

Shottenkirk Toyota Weatherford responded

CLBLACKBURN2003, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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