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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.6
1,975 Reviews

1,975 Reviews of Shottenkirk Toyota Weatherford - Service Center

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December 03, 2019

Great service but way overpriced Always great people and great service but almost $100 for an oil chance & tire rotation is a bit excessive. Please offer more coupons! Thank you! More

by TANAREXIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No idea
Dec 03, 2019 -

Shottenkirk Toyota Weatherford responded

Tanarexic, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit and will pass along the suggestion for coupons! Thanks again!

December 03, 2019

Excellent service center Short wait,courteous personnel, and time effective service on my vehicle made this a "not so tedious" experience. I recommend this service center to More

by Doug Prejean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Maynard
Dec 04, 2019 -

Shottenkirk Toyota Weatherford responded

Doug Prejean, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 01, 2019

Pleased Blake was very polite and answered all my questions with no details left out. I knew exactly what to expect and the cost it would be to complete the s More

by MHUCKABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Patterson
Dec 02, 2019 -

Shottenkirk Toyota Weatherford responded

Mhuckaby, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 30, 2019

Tundra Service My service representative, Matthew, was careful to record everything I needed done. I asked for the brakes to be inspected along with the front end an More

by FINCHPAUL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 30, 2019 -

Shottenkirk Toyota Weatherford responded

Finchpaul6, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 28, 2019

Regular Service I have been coming to this dealership for many years. I have always had great service and pricing as well. Blake has always taken care of me. I will c More

by i.deaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
Nov 29, 2019 -

Shottenkirk Toyota Weatherford responded

I.deaver, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 27, 2019

Always helpful I had a different service tech this time as I scheduled late. I usually use Rachel who is wonderful. Matthew was just as nice. Clear explanation an More

by JLYNNLARKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel and Matthew
Nov 27, 2019 -

Shottenkirk Toyota Weatherford responded

Jlynnlarkin, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 27, 2019

Excellence Excellent service as always. Rachel is outstanding each time we visit. Friendly, attentive and a real problem solver. I recommend her to one and all. More

by THEOASIS_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
Nov 27, 2019 -

Shottenkirk Toyota Weatherford responded

Theoasis_1, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 26, 2019

Top notch service Greeted immediately, as always. Blake takes great care of me every time I’m in. I’ve never been disappointed with my service, which is why I send my f More

by LUCIE2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Patterson, Lamont Halstead
Nov 26, 2019 -

Shottenkirk Toyota Weatherford responded

Lucie2005, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 26, 2019

Toyota Recall and Maintenance Checkup I received a recall notice from Toyota on Saturday in my mail. I contacted Shottenkirk Toyota first thing the following Monday. The Service Departme More

by TGA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lewis, Chandler Mull, Steve Webb
Nov 26, 2019 -

Shottenkirk Toyota Weatherford responded

TGA3, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 25, 2019

Won't go back unless I have no other choice. My experience with shottenkirk was not a good one from the get go. The service dept. seems to be a good group of folks. But I have other issues with m More

by DAWAYNE.JONES68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kirt and Mathew, Terry Ford
Nov 27, 2019 -

Shottenkirk Toyota Weatherford responded

I am truly sorry that your experience was not a good one. If you are still having issues with your vehicle after a repair was made, then please bring the vehicle back for the service department to inspect. If there is an issue that is still present or a new issue, we would like to have an opportunity to fix it. Our sincerest apologizes if there was anything left undone after your repair, please bring the vehicle back so that the service department can reinspect that and correct any mistake. Since you purchased an extended warranty and choose to protect your investment, please give the service department an opportunity to utilize it and do right by you. We certainly don't want to give anyone the wrong impression, especially not your family nor yourself. I can assure you that even now that the name on the building and the ownership have changed, we still have the same staff and the same values as it has always been even before the Shottenkirk era. Please feel free to contact the Service Manager to discuss the visit, concerns you may have, or set up an appointment to bring in the vehicle.

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