Shottenkirk Toyota Weatherford - Service Center
Weatherford, TX
2,153 Reviews of Shottenkirk Toyota Weatherford - Service Center
The team is great! Always have good experiences! The Fort Worth Toyota location is closer to my home but I would rather drive to Weatherford for the excellent service there. Fort Worth Toyota location is closer to my home but I would rather drive to Weatherford for the excellent service there. More
This dealership does a good job of making the customer feel welcomed. It is very clean and the workers are very friendly. Good job! Thx feel welcomed. It is very clean and the workers are very friendly. Good job! Thx More
The service team is exceptional. I can trust them, unlike service departments at other dealerships. Here, I get excellent service every time! They take care of me. service departments at other dealerships. Here, I get excellent service every time! They take care of me. More
I have had my Camry for one year, I love it and I have had to take it in twice for regular maintenance and both times the customer service has been wonderful and short wait times! had to take it in twice for regular maintenance and both times the customer service has been wonderful and short wait times! More
I am always able to get an appointment when needed and service is always completed when promised. Staff has always been very friendly and knowledgeable service is always completed when promised. Staff has always been very friendly and knowledgeable More
Never received a call back from Michael after several attempts to reach him. Once I did reach him, his condescending and careless attitude was far from the customer service I would expect from this busin attempts to reach him. Once I did reach him, his condescending and careless attitude was far from the customer service I would expect from this business. I will say that I have bought three cars from Shottenkirk and referred my parents who also bought a car recently but Michael Daugherty's poor customer service and overall attitude has made me choose another dealership for my next purchase. It honestly feels that Michael does not care about his customers unless their is a possibility they will buy a car, and after that he has no interests in customer service. More
I can’t speak for the sales side, but the service side is atrocious. I’m beyond frustrated with all aspects over a simple SCHEDULED oil change, as well as the overall experience of incredible rude employees. atrocious. I’m beyond frustrated with all aspects over a simple SCHEDULED oil change, as well as the overall experience of incredible rude employees. The entire waiting room was furious, and I watched numerous people that came in AFTER me leave BEFORE me. My service advisor walked past me repeatedly without so much as acknowledging my ridiculously long wait. I hope I never have the awful fate of having to deal with this dealership again. More