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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.6
1,975 Reviews

1,975 Reviews of Shottenkirk Toyota Weatherford - Service Center

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January 16, 2020

I miss the great customer service we used to have Unable to get the car in, I would have been able to have it picked up and delivered in the past; but now it took me days to find someone to take it in More

by CLPYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
January 14, 2020

You all have done all the service on my Toyota Camry since I purchased it new from you in April, 2015. I have the tires handled by Discount Tire. Your service department employees act with courtesy an More

by TXETELLIOTT
Recommend Dealer
Yes
Employees Worked With
Primo Sanchez
Jan 14, 2020 -

Shottenkirk Toyota Weatherford responded

Txetelliot, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 14, 2020

Can’t complain, always a good visit. Service is always good, that’s why I keep coming back. Services writer is always courteous and quality of work is good. Always willing to answer my qu More

by JONDON5X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know 10 people
Jan 15, 2020 -

Shottenkirk Toyota Weatherford responded

Jondon5x, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 14, 2020

where's my car wash The old dealership always washed my car before it was returned. not now! Service was in a timely manner but didn't wash the car. More

by MEL96733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know, Primo Sanchez
Jan 15, 2020 -

Shottenkirk Toyota Weatherford responded

We are happy to hear your service work was completed in a timely manner! At this time the car wash is down for some much needed repairs, we expect to have it up and running again soon!

January 13, 2020

In and out Service was quick and professional as always. I have always used Shottenkirk since I bought my Tacoma new in 2017 and have had no issues with the serv More

by MBYORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Simms
Jan 13, 2020 -

Shottenkirk Toyota Weatherford responded

Mbyork, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 13, 2020

The service representative was very friendly and kept me informed while my truck was in the dealership. The repairs were done promptly and left me feeling fully satisfied More

by MMCADAMSDDS
Recommend Dealer
Yes
Employees Worked With
Blake in service
Jan 13, 2020 -

Shottenkirk Toyota Weatherford responded

Mmcadamssdds, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 10, 2020

Service was 100% better than the salesman. Salesman never returned my call to help with navigation system. Service guy took the time to help me. More

by ohwatt4
Recommend Dealer
Yes
Employees Worked With
James Jenkins
Jan 10, 2020 -

Shottenkirk Toyota Weatherford responded

Ohwatt4, Unfortunately it is flu season and Mr. Jenkins was out for a week with it. He is now back, feeling much better and ready to assist in anyway! We are glad Service took such great care of you in the meantime and hope to see you again at Shottenkirk for all your future sale and service needs!

Jan 12, 2020 -

ohwatt4 responded

So he had the flu in September when I bought my vehicle? I've been trying since September to get this installed as well as the wifi etc...

January 08, 2020

Airbad recall & oil change Everything was great with the exception of apparently getting in the way of the photographer taking pictures of different cars for sale. Service was More

by TODD15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Hocker
January 08, 2020

The service was fairly quick & easy with professional dealer. Service representative was courteous and explained the details. Have been using this dealership for over 15 years with no problems. More

by LARKISS
Recommend Dealer
Yes
Employees Worked With
Service department names not listed!
Jan 08, 2020 -

Shottenkirk Toyota Weatherford responded

Larkiss, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 03, 2020

Oil change Was very nice. And efficiently. Didnt have to wait long. They where very friendly and helpful. Got me in and out very fast. Even offer me coffee or an More

by judmcgee75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Gulliford
Jan 03, 2020 -

Shottenkirk Toyota Weatherford responded

Judmcgee75, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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