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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.6
1,975 Reviews

1,975 Reviews of Shottenkirk Toyota Weatherford - Service Center

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February 05, 2020

Great service Your service department always does a great job. From the moment you arrive you are always treated very well. Always prompt and courteous. That is why More

by LETODD65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Moreno
Feb 05, 2020 -

Shottenkirk Toyota Weatherford responded

LETODD65, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

February 05, 2020

Great and efficient in every way. Everything was clean and fresh with friendly helpful people. I have bought 3 new cars from this dealership and Steve Webb. I will buy my next new ca More

by gab-vb-cog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Webb
Feb 05, 2020 -

Shottenkirk Toyota Weatherford responded

gab-vb-cog@att.net, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs.

February 04, 2020

Excellent service and personnel! I always enjoy my experience at Shottenkirk Toyota. Service is fast, and more importantly, the work is done correctly. I look forward to my next vis More

by LWTONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember his name (my bad), but I only dealt with one man in the service area.
Feb 04, 2020 -

Shottenkirk Toyota Weatherford responded

Lwtong, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 03, 2020

New car owner, 1st oil change Very disappointed when I went to get in my car and it wasn't washed or vacuumed. I have always drove Chevrolet and when I purchase a new car, for the More

by pmorrison
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Do not know any of the names...the young girl at the desk was very friendly.
Feb 03, 2020 -

Shottenkirk Toyota Weatherford responded

Pmorrison, We apologize for the inconvenience at this time are car was is down for some much needed repair. We do offer wash and vacuum services for an additional cost. Thank you for your business, we look forward to seeing you for your second oil change!

February 03, 2020

I am always impressed with the professionalism and courtesy of the Shottenkirk crew. Service is always fast and complete. I will continue to use Shottenkirk. More

by pmrbrts
Recommend Dealer
Yes
Employees Worked With
Rachel Sims
Feb 04, 2020 -

Shottenkirk Toyota Weatherford responded

pmrbrts, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

February 01, 2020

Great Service Price and service was great. I would recommend Shottenkirk to my friends. Salesman, Financial, Manager and Service Department were excellent. Love my More

by DONNAMESSIMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cooper, Steve Webb
Feb 03, 2020 -

Shottenkirk Toyota Weatherford responded

DONNAMESSIMER, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs.

January 31, 2020

Great service and great people! I wanted to say a big thank you to Matthew in service. My Ford truck had an issue on a Saturday, in December 2019, and I sent it to Shottenkirk becau More

by txdandee58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew is service dept
Feb 03, 2020 -

Shottenkirk Toyota Weatherford responded

txdandee58, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 31, 2020

Too many things have changed Was really sad to go to a call center to set my appt, they told me 1.5 hours! It was not! It was a half day min and the call center did not know this. More

by STEVENCBRADBURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Patterson and Sandy
Feb 04, 2020 -

Shottenkirk Toyota Weatherford responded

Thank you so much for your comments. It is true, we have moved to a new system for our appointment setting process just this month. Unfortunately, it does seem that that there are a couple of bugs that will need to be addressed and corrected in order to get the new system working flawlessly. I can assure you that we will and have been constantly making adjustments to make the transition work as smoothly as possible. It was sad to Sandy leave for us as well, she was most definitely a great member of our team. We will absolutely miss her.

January 31, 2020

Quick and Exellent service Excellent service, comfortable waiting area makes time fly-by. Staff fully explain what services were performed on the vehicle and update me with any More

by GONZALEZ2106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cooper
Feb 03, 2020 -

Shottenkirk Toyota Weatherford responded

GONZALEZ2106, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 30, 2020

Outstanding! I came in for the 10,000 mile service on my Tacoma. It was done quickly and w/no problems. I bought some leather cleaner to try and remove white sta More

by Possum Kingdom rancher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Cranford, Gerardo Olivares Jr.
Jan 30, 2020 -

Shottenkirk Toyota Weatherford responded

Possum Kingdom Rancher, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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