Shottenkirk Toyota Weatherford - Service Center
Weatherford, TX
1,975 Reviews of Shottenkirk Toyota Weatherford - Service Center
5,000 miles I visited my dealer at 5,000 miles because my instrument panel stated "maintenance required-visit your dealer." Of course, I scheduled an appointment I visited my dealer at 5,000 miles because my instrument panel stated "maintenance required-visit your dealer." Of course, I scheduled an appointment for maintenance the following Saturday. They rotated my tires and topped off all my fluids, but did not change my oil because it isn't due until 10,000 miles. I would not have come in had I realized the oil did not need to be changed. When I asked why the maintenance required light came on at 5,000 miles, I was told it was basically "an alarm clock". We were only there for an hour and the young man who helped us was very polite. They also washed the car, which it needed. Just an FYI..........every 10,000 miles is acceptable for your oil change. More
Booking appointment was very bad. Could not find our Rav 4 in system even though purchased at this Toyota site, old owners and serviced by old owners excellent service staff!! Arrived for appointment no on 4 in system even though purchased at this Toyota site, old owners and serviced by old owners excellent service staff!! Arrived for appointment no one in drive to greet you and guide you. Just sat in car until service person came out. Felt like cattle in a pen waiting for car to be returned. Paid bill got home and found front license plate frame broken and the plate mangled. Thanks a lot!! No popcorn no sodas machines boring TV. Better time at a Walmart Service center they keep better service records and remember you am when you come back. Receipt but no service report. Much less discussion on results. Much less highlighting that a cab we’d of cabin filt change at next service! More
Couldn’t get my scheduled maintenance done. They said it was an hour 1/2, but it was really 4-5 hrs, so I’m rescheduled. Frustrating that their phone people don’t understand what their maintenance requires! was an hour 1/2, but it was really 4-5 hrs, so I’m rescheduled. Frustrating that their phone people don’t understand what their maintenance requires!!! Thankfully the service person “Rochel” was very kind & assured me she would personally take care of me in the future!!! I would have been very angry had she not been so kind!!!! I had a service man “Andy” for 14+yrs, I never had problems then with Durant. Hopefully Rochel will be my new Andy with this company!!! More
Fast, friendly service. Pricing on service was reasonable when compared to other shops. My only reservation is that they could offer a car wash and to vacuum your vehicle along with the services you request. when compared to other shops. My only reservation is that they could offer a car wash and to vacuum your vehicle along with the services you request. More
Courteous service Advisor said he would apply $30 credit to next service because I had just purchased new tires and did not need the rotate and balance that was done on Advisor said he would apply $30 credit to next service because I had just purchased new tires and did not need the rotate and balance that was done on this service visit. I really appreciate that. More
Best dealership always bring our cars to Weatherford for best service would recommend to everyone friendly efficient and helpful always get timely service will be back best service would recommend to everyone friendly efficient and helpful always get timely service will be back More
Very well run service department.. I have had outstanding service from this dealership. Rochel is extremely pleasant to work with. You can tell that the department is very well run and I have had outstanding service from this dealership. Rochel is extremely pleasant to work with. You can tell that the department is very well run and organized. More
Fast efficient service even without an appt! Pleasant polite staff. Don’t try to upsale you. Great experience. Won’t be going anywhere else in weatherford. polite staff. Don’t try to upsale you. Great experience. Won’t be going anywhere else in weatherford. More
Oil change and check low tire I was able to come in even without an appointment, then get quickly in and out. It is a very convenient process. Thank you very much. I was able to come in even without an appointment, then get quickly in and out. It is a very convenient process. Thank you very much. More
GREAT Service!! The service so far has been very good. They get me in and out in record time. I did call Weatherford on Monday, February 24th to get n appointment The service so far has been very good. They get me in and out in record time. I did call Weatherford on Monday, February 24th to get n appointment for service on my vehicle. The girl that finally answered sound like she was half asleep. I waited for her to get me service. Finally the service department answered in Granbury so I called again and the same thing happened. I waited a few minutes and called back and finally talked to someone else that transferred me to service at Weatherford. More