Shottenkirk Toyota Weatherford - Service Center

This dealership is absolutely amazing, especially the service department! Even more so Sherry Parker, THE BEST service producer there is!! I'm a mail carrier and was unfortunate to get three flat tires w service department! Even more so Sherry Parker, THE BEST service producer there is!! I'm a mail carrier and was unfortunate to get three flat tires with nails in them. Luckily I purchased a tire and wheel warranty when I bought the vehicle, and she took care of me beyond any service provider I've ever dealt with! Not only did she work with the warranty company to get the three tires replaced, but she ended up getting the fourth one replace as well! She jumped through several hoops to make this happen and made sure that she got me taken care of! There were a few paperwork issues with the warranty company (a non Toyota company), so my car had to be there overnight. With that being said, every time I called to check on it she remembered my name and was so friendly and warm and welcoming! She also reached out to me quite a few times to let me know the status. She is absolutely wonderful and deserves a raise! She runs around like a chicken with her head cut off, but she is amazing at what she does. By the end of the day, she gets all her ducks in a row and gets them out the door! :) 5/5 stars for sure!! ⭐⭐⭐⭐⭐ More

Sherry provided excellent service. She also got me a loaner car when it became evident it would take longer than originally planned. Truly Great Service with a smile! loaner car when it became evident it would take longer than originally planned. Truly Great Service with a smile! More

Couldn’t be any happier with the services that was provided. The attention to detail provided by the service tech is top notched. My service advisor always goes above and beyond on ensuring I get the provided. The attention to detail provided by the service tech is top notched. My service advisor always goes above and beyond on ensuring I get the best services provided. Tim does a 360 walkthrough of my vehicle with me to ensure that I don’t have any unanswered questions pertaining to my services. He will keep me posted throughout the day on how my services are going. I feel like family greeted by name and a smile when arriving. I definitely recommend this place as your one stop shop for all your vehicle services. More

Rachel and Sherry took good care of me. I had to cancel but getting rescheduled was no problem. Service was speedy. Thank you. Better experience this time. but getting rescheduled was no problem. Service was speedy. Thank you. Better experience this time. More

All personnel were friendly and professional. Service is always excellent and quick. I have never had a problem with Shottenkirk Toyota. I always have my FJ Cruiser serviced there. always excellent and quick. I have never had a problem with Shottenkirk Toyota. I always have my FJ Cruiser serviced there. More

Completed major service and two minor issues in two hours from drop off to pick up. This Is the only dealer to service our highlander! from drop off to pick up. This Is the only dealer to service our highlander! More

I took my 2007 Prius in, actually had to have it towed. I was very pleased with the service center! They were great at communicating with me the issues with the car and giving me pricing on the repairs! was very pleased with the service center! They were great at communicating with me the issues with the car and giving me pricing on the repairs! More

Each time I’m there, they are helpful and informative. Work to get the job done as quickly as possible and the lowest price possible. Work to get the job done as quickly as possible and the lowest price possible. More

Great service! Fast and no surprises even gave me a discount. I did not have to wait long. The place was clean and everyone was friendly. discount. I did not have to wait long. The place was clean and everyone was friendly. More

Easy to set up an appointment. Arrived a bit early, but my host was very accommodating. Had a little wait, but they were very busy. Over very pleased with the service. my host was very accommodating. Had a little wait, but they were very busy. Over very pleased with the service. More