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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.6
1,975 Reviews

1,975 Reviews of Shottenkirk Toyota Weatherford - Service Center

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March 13, 2020

They have always been very professional and fast! I love the express maintenance lane, and they have coffee. Seriously, I have never have one issue with them. More

by JONATHANERB
Recommend Dealer
Yes
Employees Worked With
Rachel Sims
Mar 16, 2020 -

Shottenkirk Toyota Weatherford responded

Jonathan, Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 13, 2020

The appointment scheduling process was easy with convenient times available, the service department performed the recommended maintenance in a timely manner and my service representative (Matthew) w More

by SLB
Recommend Dealer
Yes
Employees Worked With
Matthew Marquort
Mar 16, 2020 -

Shottenkirk Toyota Weatherford responded

Thank you for providing this excellent feedback to us! We always appreciate feedback from our customers!

March 13, 2020

Helpful & Friendly Always appreciate Matthew & others at this service department! Smiling, friendly & willing to go the extra mile when I bring my vehicle in for service More

by Venza.Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Moreno, Matthew Marquort
Mar 16, 2020 -

Shottenkirk Toyota Weatherford responded

Thank you for sharing your experience with us! Our team in the Service department is fully committed to providing the best customer service and your review shows that we are doing just that. Thank you for choosing the Service department at Shottenkirk Toyota of Weatherford!

March 13, 2020

Very good service Dept. Very professional. I do not mind at all coming to a business like this. Great volume and they handle everyone very efficiently. Matthew was super in h More

by BUCKMOORE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Marquort
Mar 16, 2020 -

Shottenkirk Toyota Weatherford responded

Buck, Thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 12, 2020

Oil change Everyone was friendly and the work was done in the amount of time I was told. The waiting room was comfortable and clean. I missed the popcorn machine More

by LIBBPATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t know anyone’s name.
Mar 12, 2020 -

Shottenkirk Toyota Weatherford responded

Thank you for your feedback! We are dedicated to performing services in a timely fashion for our customers because we understand busy schedules. We are glad that your experience was a timely and successful one. We look forward to seeing you at your next service visit!

March 12, 2020

Scheduled Tire Rotation Scheduled service for Saturday morning and was promptly taken care of, Service Adviser was helpful and advised on the next scheduled maintenance requi More

by DAMON.REEVES11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Sims
Mar 16, 2020 -

Shottenkirk Toyota Weatherford responded

Thank you for your feedback Damon! We value the feedback from our customers.

March 11, 2020

Very professional & prompt. Never cease to amaze me on Very professional & prompt. Never cease to amaze me on the level of service I get each time I'm there. Will definitely be back. Thanks, James <>< More

by JDSTEVENS71
Recommend Dealer
Yes
Employees Worked With
Terry Ford, Rachel Sims
Mar 12, 2020 -

Shottenkirk Toyota Weatherford responded

James, Thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again!

March 11, 2020

Very Helpful She was very helpful and available. When she saw me with a question she came out quickly to answer and called me to let me know my car was ready More

by JENNIFER.REDFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Moreno
Mar 12, 2020 -

Shottenkirk Toyota Weatherford responded

Jennifer, Our Service team is dedicated to providing the best care for our customers when they visit our dealership. We thank you for sharing your experience with us and we look forward to seeing you again soon!

March 10, 2020

Great service today replacing brakes on both axles plus got an alignment too Called and set up the appointment wasn’t expecting the job to be complete early but it was Thanks you guys made my day More

by DAVID_LIZMEDDERS
Recommend Dealer
Yes
Employees Worked With
Rachel Sims
Mar 12, 2020 -

Shottenkirk Toyota Weatherford responded

David, Thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 09, 2020

Routine service Mathew was very friendly and addressed my needs very quickly. Communication was good and service performed well. I used Andy for many years and sinc More

by PAPAHOSS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Marquort
Mar 09, 2020 -

Shottenkirk Toyota Weatherford responded

Thank you for sharing your feedback with us! Our Service department works very hard to make sure our customers receive quality customer service when they come to visit our dealership. Thank you again!

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