Shottenkirk Toyota Weatherford - Service Center

I called ahead to see if I could pickup my plates and parry’s in the same area to avoid taking my kids out multiple places. The lady who answered told me no I couldn’t. I then drove in and went to the s parry’s in the same area to avoid taking my kids out multiple places. The lady who answered told me no I couldn’t. I then drove in and went to the sales desk. There were 5 men in this area including a salesman and manager and three other unidentifiable other gmrn. No one greeted me and I stood there waiting while the manager was apparently lecturing one of them about work he hadn’t done properly. I continued to stand there until the salesman eventually asked if he could help me. I was helped by him but never achy by the others at all. More

Steve was great to work with. He was patient while I looked at a few different cars. He also didn’t flinch when I changed my mind on the vehicle I wanted, even though all the paperwork was almost comple looked at a few different cars. He also didn’t flinch when I changed my mind on the vehicle I wanted, even though all the paperwork was almost complete and first car was detailed and ready to go. I especially appreciate him taking the time to show me my little features on the Highlander I wouldn’t have otherwise noticed. I always receive excellent service here, and don’t see that changing. Also got oil changed in another vehicle while shopping for something new. As always, service was great. Rachel got me hooked up in no time. More

Kind and was concerned of my driver side front tire could not keep air in it and no one else could figure it out and he di thanks not keep air in it and no one else could figure it out and he di thanks More

Mathew was great! came in for oil change needed brake pads, done in record time so I could take my family on a road trip. pads, done in record time so I could take my family on a road trip. More

My service consultant was great. He was very polite and kind. But the service took 30-45 minutes longer than I was told. I have noticed the service is not near as good as it was when it was owned by Dura kind. But the service took 30-45 minutes longer than I was told. I have noticed the service is not near as good as it was when it was owned by Durant. Definitely a change!! More

120K Premier Member Service Scheduled appointment by phone, process was easy with convenient times available, the service department performed the recommended maintenance in a ti Scheduled appointment by phone, process was easy with convenient times available, the service department performed the recommended maintenance in a timely manner and my service representative (Matthew) was great. Have been driving 100 miles round trip to get service (Premier Member Program) done on my 2011 Avalon here since purchase and this was the last service in my book under the Durant Premier program - was disappointed that loaner car program was no longer offered for customers when having service work done that takes over 3 hrs, that was a big plus for me and we used the service on these type of visits in the past. Hopefully Shottenkirk will continue/ start a Premier program, otherwise I have no reason to continue driving this far to get service work done. More

Quick and Dirty the service is fast my only complaint is that the free car wash is not what it used to be. the car looks barely touched still stuff stuck on the wind the service is fast my only complaint is that the free car wash is not what it used to be. the car looks barely touched still stuff stuck on the windshield, dirt kind of moved around but not gone. it sounds silly but that was one of the things i used to appreciate about the service at this location. More

Great experience because of talented people. I had a heater fan speed problem. It was easy to get a consult with the service advisor. I was on time and the repair was fast and accurate. I have ha I had a heater fan speed problem. It was easy to get a consult with the service advisor. I was on time and the repair was fast and accurate. I have had no problems since. I would recommend this dealership. More

repair A rat had chewed through an injector cable. The service department diagnosed the problem quickly and informed what the charge would be prior to makin A rat had chewed through an injector cable. The service department diagnosed the problem quickly and informed what the charge would be prior to making repairs. They did miss performing a request to have the engine (under the hood) area steam cleaned, but that's something that isn't necessary in regards to the repair. More