Shottenkirk Toyota Weatherford - Service Center

Charging System Check Came in due to sluggish starting. Matthew checked out the charging system and found a bad battery. He replaced the battery and I was on my way in no Came in due to sluggish starting. Matthew checked out the charging system and found a bad battery. He replaced the battery and I was on my way in no time. More

Bought My Truck and my wife’s car Their when it was Durant. Still getting the same great service. Your employees in service Department are very professional. Thank you all. Durant. Still getting the same great service. Your employees in service Department are very professional. Thank you all. More

I was in and out in 1 hour just like the service person said I would be. That was a state inspect ion and a 25000 mile cl. said I would be. That was a state inspect ion and a 25000 mile cl. More

My husband and I just received a service from your My husband and I just received a service from your service department and even though the service was completed, and from what we know, done thoroug My husband and I just received a service from your service department and even though the service was completed, and from what we know, done thoroughly, we were very displeased with the lack of professionalism we were given. When my husband made the initial appointment to have the recall taken care of, he was not informed parts were needed to be ordered, before anything could be done, until he showed up for the 8:00am appointment. A phone call before he made the trip out to the dealership would’ve been appreciated and professional. Another appointment was scheduled for today (4/8), in which the recall was dealt with and the oil was changed, as requested by my husband. This is, if not the first, the first in a long time we have used your service to change the oil. It was the most expensive we have ever paid and, at previous places we have used, they have vacuumed the inside and filled up the water tank, that cleans the windshield. I had that expectation today and was very disappointed to find neither were provided, even if it’s a simple added luxury. But, probably the most disappointing factor, in this experience, was the condition of the inside of my vehicle, when we picked it up, earlier today. My children’s two car seats were thrown in the back of the vehicle. Contents of the console compartment were scattered on the passenger floorboard. And, random things that were under the driver and passenger seats were scattered in the middle section floorboard. I understand that those who worked on the air bags needed to move things to do the work, but had I been advised that would be needed, I would’ve removed things myself. When I wasn’t told that was needed, the least I expected was for my vehicle to be in the same shape it was in when I left it. Please know, this isn’t about a refund or a lack of grace. We are all dealing with being short-handed and exhausted. But, as one who wants my work ethic to be professional and courteous, I wanted to share that today seemed anything but. . Jayme Wood More

Good customer service The service attendant on Saturday was very nice and accommodating. She did her best to get me out when I needed to. I did not have problems. The service attendant on Saturday was very nice and accommodating. She did her best to get me out when I needed to. I did not have problems. More

review of service on my 2016 Toyota Camry Took my Toyota Camry in for service. Rachel Sims quickly welcomed me with a smile and patiently listened to what I needed that day. She answered all Took my Toyota Camry in for service. Rachel Sims quickly welcomed me with a smile and patiently listened to what I needed that day. She answered all my questions and texted me promptly when the car was ready for pick up. Having driven the car since pickup. I am very pleased with the service that has been performed on the car. More

Service Awesome job in and out in record time went in for routine maintenance dealership is providing social distancing thanks for being part of the solution Awesome job in and out in record time went in for routine maintenance dealership is providing social distancing thanks for being part of the solution to end this pandemic. More

It wasn’t my first time there, I’ve done business with this dealership for several years. The manager was really good and understanding of my concerns, and explained everything to the T. I did feel as tho this dealership for several years. The manager was really good and understanding of my concerns, and explained everything to the T. I did feel as though my initial advisor had other things goin on because she wasn’t really able to answer many of my questions, so Kurt came and took over. Madison was great, had a smile on her face from the get go and even though she wasn’t my initial advisor she still was very polite and considerate. More

20,000 miles oil change and tire rotation. I was waited on quickly. They done a free wheel alignment check and found two wheels needed adjustment. They fixed them quick also. Great service. I was waited on quickly. They done a free wheel alignment check and found two wheels needed adjustment. They fixed them quick also. Great service. More