Shottenkirk Toyota Weatherford - Service Center

Excellent I made an appointment for the 5000 mile check up at a time and day convenient for me. I arrived on time, and the entire process was handled in an hou I made an appointment for the 5000 mile check up at a time and day convenient for me. I arrived on time, and the entire process was handled in an hour, as they forecast . More

Tire Warning Light was ON The tire warning light came on. I drove to Shottenkirk Servce . I told the attendant why I was there and she verified the warning on the dash displa The tire warning light came on. I drove to Shottenkirk Servce . I told the attendant why I was there and she verified the warning on the dash display. She took my name and said that they would check it. I went to the Service Customer waiting room while they checked out my tires. I was there about an hour. They discovered a nail in the left rear tire. Since I had a Hazard Policy on my ties, they patched the tire on the inside at no charge. I drove the 1 hr and 30 minutes to get home with no problems. More

Not Satisfied Called 2 weeks in advance, made appointment for dints/dings to be repaired was never told they had to order parts until showed up for apt. Was also to Called 2 weeks in advance, made appointment for dints/dings to be repaired was never told they had to order parts until showed up for apt. Was also told would have rental, no rental. This is 2nd time to service since purchasing my highlander. As a new customer of Toyota, not happy with service dept at all. More

Not happy. Had to take the car back for a state inspection a month and a half after purchase. I had to call to inquire about status of my plates as the paper tag was about to expire. I was told to inspection a month and a half after purchase. I had to call to inquire about status of my plates as the paper tag was about to expire. I was told to bring it in to get it inspected. So I have to take off work early, drive an hour away for their screw up. I was offered nothing for the inconvenience. I’m not impressed with this at all. More

Great advisor, timely work, successful experience. Made the connection with Rachel Sims to get warranty work for faulty ECU on 2011 Corolla.. She made the appointment for a convenient time and was pre Made the connection with Rachel Sims to get warranty work for faulty ECU on 2011 Corolla.. She made the appointment for a convenient time and was prepared when I arrived. She gave an accurate time for the repair and closed the repair work when my car was returned. Was very impressed with Rachel and the young man who was in the same office. More

General Easy in / out, quick service. I had hoped for pick/up and delivery service due to Covid restrictions and had called to schedule. NO ONE returned my Easy in / out, quick service. I had hoped for pick/up and delivery service due to Covid restrictions and had called to schedule. NO ONE returned my call, so I called again a week later to schedule and I just took it in myself, though I would have preferred the specialized service under current situations. More

NO MASKS on service personnel. Quick service. Just wish anything they have to move in car be placed back where it was upon service completion. anything they have to move in car be placed back where it was upon service completion. More

My repair process started out kinda rough because of a conflict with the warranty company as to who could repair my car.After having my car towed to your dealership things went very smoothly repaired in a conflict with the warranty company as to who could repair my car.After having my car towed to your dealership things went very smoothly repaired in a timely manner and it appears to be done right . More

5000 mile service Quick response when I arrived. Madison took care of everything quickly, was friendly and courteous. Will not hesitate to return when necessary for a Quick response when I arrived. Madison took care of everything quickly, was friendly and courteous. Will not hesitate to return when necessary for any additional service on my vehicles. More

Quick and quality service as always I needed to get my state inspection, scheduled maintenance, new tires, and a mini detail done. Brought my car in at 8:30 am and expected it to be in u I needed to get my state inspection, scheduled maintenance, new tires, and a mini detail done. Brought my car in at 8:30 am and expected it to be in until nearly closing time. I was out of the dealership by 3:00 pm. More