Shottenkirk Toyota Weatherford - Service Center

All the staff members at this location were extremely helpful. I have been notified very quickly by Becca in the service department that the part I was needing for my truck was in stock and scheduled to helpful. I have been notified very quickly by Becca in the service department that the part I was needing for my truck was in stock and scheduled to have it put on. I am very great full for the help that was given by this dealership. More

I brought my truck in for a recall. The lady noticed that my truck was also due for an oil change and tire rotation and kindly included that in the service. Truck was washed and vacuumed but had fingerprints my truck was also due for an oil change and tire rotation and kindly included that in the service. Truck was washed and vacuumed but had fingerprints/grease on the driver side door and arm rest. It also smelled like gas in the vehicle More

Fast service, great customer service, love this dealership, great relationships with customer, amazing workers, good entourage clean dealerships, on time , good people to deal with dealership, great relationships with customer, amazing workers, good entourage clean dealerships, on time , good people to deal with More

When the previous owner was there, the service dept was very friendly and I felt like one of the family - they knew me. It was ok but the one thing that bothered me was the blonde smacking gum all the time very friendly and I felt like one of the family - they knew me. It was ok but the one thing that bothered me was the blonde smacking gum all the time. I had to ask for my coupon to be used after I had left it where they told me to and then they had to redo ticket. And, I drove from Ft worth right past the Toyota dealer 1 mile from my house. More

The folks in the service department were nice, but I am not impressed with the work done. They left a rubber bungee under the hood holding hose back that could have caused serious problems if it came undon not impressed with the work done. They left a rubber bungee under the hood holding hose back that could have caused serious problems if it came undone. When they worked on the AC, they replaced the compressor but left the freon level low and they didn't replace the freon filler cap. When they finished, they washed the truck but instead of removing the antena, they bent it back and stuck it in the door. Now the antena has a bend in it. More

Great service! Rachel explained everything to me and went the extra mile to make sure I was satisfied with the work done on my car. went the extra mile to make sure I was satisfied with the work done on my car. More

My service tech was helpful but when I got in my truck the air was going full blast with the radio turned way up on a station that I do not listen to. It makes me wonder what else is going on with my vehi the air was going full blast with the radio turned way up on a station that I do not listen to. It makes me wonder what else is going on with my vehicle after I leave it. I use you to service my vehicle because your close, but y the quality has gone way down with the new owners / management More

Service rep Sherry was top notch…. 5 star service person, fast, courteous, and very knowledgeable. I got the vehicle when promised and went over price for all the service before hand. Very satisfied! fast, courteous, and very knowledgeable. I got the vehicle when promised and went over price for all the service before hand. Very satisfied! More

It was a great experience! sherry was wonderful She took care of all my needs care of all my needs More

I am but this dealerships customer service and leadership isn't worth a good 25 word review! I do NOT recommend this dealership to anyone!!! (I've been asked for the additional following information belo isn't worth a good 25 word review! I do NOT recommend this dealership to anyone!!! (I've been asked for the additional following information below) I submitted my truck to Shottenkirk Toyota for engine warranty work. My warranty stipulates that I am to receive a loaner or rental car if my vehicle is kept overnight. They had my vehicle 5.5 days and never got me into a vehicle to drive nor communicated with me regarding the issues or transportation. They kept my truck 5.5 days and then instructed me to remove my truck from their property as they couldn't/wouldn't work on it. I am an hour away from them and had no transportation and they were of NO help in any way and rude. Further, I was told by the leadership of Shottenkirk that because I didn't purchase either my vehicle or warranty through him/them that I wasn't his/their customer. Regardless of were I bought my truck and warranty, I bought it off a Toyota lot. That makes me a Toyota customer!!! What I didn't inform these men of, I actually purchased a 2020 Toyota 86 GT off the showroom floor (same dealership as my truck) with warranty and all one month after I bought my truck. I wasn't going to defend my customer status to a band of... This is all the additional time I'm wasting on Shottenkirk Toyota. I will NOT do nor do I recommend them to anyone reading this review to do business with them. More