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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.7
2,154 Reviews

2,154 Reviews of Shottenkirk Toyota Weatherford - Service Center

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June 02, 2022

Rachel continues amazing service every time I bring my forerunner in the dealership. She is friendly, helpful and the entire service team is easy to work with. More

by WALKERHOMEINSPECTION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Halstead, Rachel Sims, Kelly Cranford
May 30, 2022

Fast service without having to sit in the waiting room all day. Always answer any questions that I have. I recommended them to my friend who recently bought a new car through this dealership. More

by CHARLESSALE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Sims
May 26, 2022

All personnel were helpful and friendly. I was informed of everything that needed to be done and was satisfied with the work. More

by BRIDGES917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Sims
May 24, 2022

They have very good service. I like the dealership and the staff are always very nice. More

by HAPPYJAY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Brown, Tim Krolak
May 24, 2022

The best service department I have ever seen! They are second to none, Keep up the great work! More

by LPRICE1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Sims, Sherry Parker, Tim Krolak
May 26, 2022 -

Shottenkirk Toyota Weatherford responded

LPRICE1966, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 23, 2022

A warm and welcoming environment. I enjoy my experience every time I get my vehicle serviced More

by goinsmarcus84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Sims
May 20, 2022

Schottenkirk-Weatherford's Service Department is simply sensational! Specfically, Sherry Parker is a rare gem who truly cares for her customers! She is responsive, professional and genuinely friendly towar More

by mike_royann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
May 19, 2022

My plan for the future is not to come back for routine maintenance. I had an appointment for oil change, tire rotation and state inspection. I was there 2 HOURS. The last time I was there for the same th More

by DANCEKRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sherry Parker
May 20, 2022 -

Shottenkirk Toyota Weatherford responded

DANCEKRA, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-776-5870 so we can discuss some solutions.

May 19, 2022

Sherry always does a great job to get my truck taken care of. Quick and responsive More

by CHASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
May 20, 2022 -

Shottenkirk Toyota Weatherford responded

CHASE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 17, 2022

Very Helpful and Friendly services regardless what’s going on. Rachel and Lamont are awey More

by goinsmarcus84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Sims
May 18, 2022 -

Shottenkirk Toyota Weatherford responded

Hello goinsmarcus84, we are always grateful for a wonderful review and appreciate you for taking the time to share your feedback with Shottenkirk Toyota Weatherford. Our priority is customer service and we are ecstatic that we met that mark! Let us know if there is anything else we can do for you!

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