Shottenkirk Toyota Weatherford - Service Center

Service writer Sherry Parker is the reason I use Shttenkirk Toyota. Her friendly demeanor and attention to detail makes each visit pleasant and care free. Shttenkirk Toyota. Her friendly demeanor and attention to detail makes each visit pleasant and care free. More

Service advisor and repairs went smoothly - solid communications throughout - no issues at all - great job communications throughout - no issues at all - great job More

Nice, new location. However, when it came to my oil change that part was great but when I was asked about the other services recommended he could of have been better at However, when it came to my oil change that part was great but when I was asked about the other services recommended he could of have been better at communicating with me and done the research to see what my vehicle has got done previously before recommending something so high top dollar when I previously have got it done before. I understand is a new facility and you'll need to upcharge but I feel be more honest and open to exactly what my car needs done after researching the history on it. I want to continue to come here for my car needs. After coming home and drove it the next day the car started having a burning smell and I was not advise I would encounter that. The smell went away after driving it a couple of times. More

Professional employees, timely excellent service Service personnel were knowledgeable, helpful and friendly. Having my car serviced was a very pleasant experience. service Service personnel were knowledgeable, helpful and friendly. Having my car serviced was a very pleasant experience. More

Good service, customer service is always very polite and helpful. Very easy to make an appointment. helpful. Very easy to make an appointment. More

They only preformed an oil change. They did not fix my windshield like I asked and kept my car for a week. Had to call to see what was going on with it. Had a couple of other mechanica They did not fix my windshield like I asked and kept my car for a week. Had to call to see what was going on with it. Had a couple of other mechanical issues that supposedly were not covered by the $8000 warranty that was sold to us. Terrible service, communication, and crooks. More

Toyota is lucky to have Service Advisor Shelly Parker. Her attention to detail and genuine compassion makes every visit I have a personal, customized experience. Her attention to detail and genuine compassion makes every visit I have a personal, customized experience. More

I purchased a new vehicle from them early last year and I was told about the shotenkirk warranty just to be told non of it was true when I went back for it. They said if my windshield cracked within the firs was told about the shotenkirk warranty just to be told non of it was true when I went back for it. They said if my windshield cracked within the first year it would be replaced just to be told they was not correct and they also told me I had two detailing a year just to also find out it is not actual detailing just a wash. I’m very upset that I was made to believe other to get the sale and won’t be using this company again once my warranty is up. More

I brought my Tacoma in for a service without an appointment. I received quick, friendly and easy service at Shottenkirk. Thank you! appointment. I received quick, friendly and easy service at Shottenkirk. Thank you! More

I used to like this dealership. I bought my car here. The last visit I felt I was being scammed. I was told I needed at least four major items done totaling over 1k. I had my vehicl I bought my car here. The last visit I felt I was being scammed. I was told I needed at least four major items done totaling over 1k. I had my vehicle inspected elsewhere and none of that was listed. I realize I need maintenance on my vehicle. But to scam me about a couple of those items was unethical. I won’t be back. And my next vehicle will be purchased elsewhere. More