Shottenkirk Toyota Weatherford - Service Center

Waited almost two hours for oil change/tire rotation with an appointment. I would expect that without an appointment. an appointment. I would expect that without an appointment. More

This will be the 3rd time I have to take it back for service, how do you forget to put a nut on a screw that hold the power source to the starter? Robert was amazing he’s done everything to help me out service, how do you forget to put a nut on a screw that hold the power source to the starter? Robert was amazing he’s done everything to help me out but it’s frustrating living 35 miles away driving 70 total just to pick up and drop off to keep having the same issue. More

I wish you would offer a free car wash and vacuum with every maintenance service call. every maintenance service call. More

Patrick Kemp and his assistant Ralph Humphrey are terrific! Their customer service and helpfulness was great. I will recommend family and friends to go see them if they are looking for a Toyota in th terrific! Their customer service and helpfulness was great. I will recommend family and friends to go see them if they are looking for a Toyota in the near future. The finance department however is lacking in that same level of top tier customer service, aside from Justin. He is the only finance employee I will recommend to others. More

I assumed that scheduling an earlier appointment would have lead to a quicker turn around for a simple oil change. I was told initially that it would only take an hour to complete, but I ended up waiting have lead to a quicker turn around for a simple oil change. I was told initially that it would only take an hour to complete, but I ended up waiting almost 2.5 hours to get my truck back. The only update that I received was an 'ECU' update, but there was nothing provided besides that. Rachel tried to provide quality updates, but I believe she was not getting accurate information from the rest of her team. More

David and Greg were great to work with, and make the buying experience easy. Finance office was also very helpful. buying experience easy. Finance office was also very helpful. More

Sherry Parker is the best. She has been my service for many years. I trust she is doing right by me. She has been my service for many years. I trust she is doing right by me. More

Not friendly, service dept. Adequately meet my needs. Service was not suitable. Poor quality. Vehicle was dirty in the cab. Oily Fingerprints in cab. Adequately meet my needs. Service was not suitable. Poor quality. Vehicle was dirty in the cab. Oily Fingerprints in cab. More

New Dealership does not equal better. Upon entering the service bay I was approached by a salesman wanting to get me a price on my vehicle and while waiting I was approached again. If I g Upon entering the service bay I was approached by a salesman wanting to get me a price on my vehicle and while waiting I was approached again. If I go back and am going to be stalked and hounded by your employees I won’t be back and will let everyone I know about this. Also the music in the waiting area is WAY TO LOUD. Turn it down!!! More

The customer service is the best I have run into over the years. They are very helpful and very courteous. years. They are very helpful and very courteous. More