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Shottenkirk Toyota Weatherford - Service Center
Weatherford, TX
2,142 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,142 Reviews of Shottenkirk Toyota Weatherford - Service Center
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Verified Customer
August 24, 2023
I love this dealership! They are classy and professional. They are teaching me about the importance of routine maintenance of my car s that I get the optimum performance a They are classy and professional. They are teaching me about the importance of routine maintenance of my car s that I get the optimum performance and longevity of my car. They rock for sales to service!!!!!! More
by EIANES
Employees Worked With
Justin. (Finance Dept), Tim Krolak
August 23, 2023
It has been the worst experience and i have left several messages for Berry Shottenkirk with no response messages for Berry Shottenkirk with no response More
by Dianna01
August 23, 2023
I am not a fan of this dealership or service department. I bought a vehicle with bumper to bumper warranty. I was under the impression that any thing that went wrong with the vehicle was covered under warra I bought a vehicle with bumper to bumper warranty. I was under the impression that any thing that went wrong with the vehicle was covered under warranty. I had a major repair needed. It wasn't covered under warranty or extra insurance purchased. After calling the service department several times with no answer, I went to the service department to set an appointment. I was totally ignored by 4 agents pretending not to notice I was there, and another agent talking to someone about grills and smokers, while avoiding eye contact. I stood waiting for an agent for 9 minutes. Finally an agent came in from outside and helped me. I was set up with a loaner vehicle, which in my mind, a loaner is a loaner; the loaner cost $80, so it's a rental. My experience with Shottenkirk service department has not been the best. I have yet to leave there without spending over $200 on normal service. This past appointment cost me $5100. I believe you should treat your customers like they mater and you are there to help them. I do not hold my service agent responsible for my negative experience. I blame the dealership and service manager for the horrible etiquette of the department as a whole. More
by COBANNON65
Employees Worked With
Manny
August 20, 2023
Sales tactic of advertising price on in internet then requiring $4k warranty is xx. I even called first and spoke with sales rep who confirmed internet price before I drove 92 miles to your dealership. requiring $4k warranty is xx. I even called first and spoke with sales rep who confirmed internet price before I drove 92 miles to your dealership. Then surprised by the required $4k warranty xx that I was told by 3 agents could not be waived without increasing price of vehicle by 4$k Extremely deceptive approach and I plan to share with BBB. While I did buy vehicle I was mislead to get me in the building. Lies. More
by MARK.COPELAND20
Employees Worked With
Logan
August 18, 2023
I had an appointment at 7:30 and arrived 10 minutes early. A gentleman meet me at my car verified my name and appointment time and said he would let my service advisor know I was here. An HOUR and an early. A gentleman meet me at my car verified my name and appointment time and said he would let my service advisor know I was here. An HOUR and an Half later my car was pulled into the service bay. After i mentioned it to my service advisor and only because she went and personally got my vehicle 30 minutes later I was able to leave. 2 hours for an oil change and tire rotation is absolutely ridiculous and unacceptable. Not to mention someone had laid down the passenger seat and extended the head rest all the way out as if they were taking a nap. More
by MELMAC209
Employees Worked With
Sherry Parker
