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Shottenkirk Toyota Weatherford

Hudson Oaks, TX

4.5
2,969 Reviews
If you are looking for a competitive price on a new or used Toyota, then come to Shottenkirk Toyota of Weatherford, near Dallas, Texas! We are proud to help drivers from Fort Worth and Arlington, TX find the Toyota that suits their needs. You can take home that new Toyota Corolla you've been dreaming about or up your versatility and cargo room with a new Toyota RAV4. While you are here browsing our website, we invite you to begin researching your next new car!
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2601 E I-20 Service Road

Hudson Oaks, TX

76087

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Showing 2,969 reviews

January 08, 2020

Airbad recall & oil change Everything was great with the exception of apparently getting in the way of the photographer taking pictures of different cars for sale. Service was More

by TODD15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Hocker
January 08, 2020

The service was fairly quick & easy with professional dealer. Service representative was courteous and explained the details. Have been using this dealership for over 15 years with no problems. More

by LARKISS
Recommend Dealer
Yes
Employees Worked With
Service department names not listed!
Jan 08, 2020 -

Shottenkirk Toyota Weatherford responded

Larkiss, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 08, 2020

They made us feel welcome and went above and beyond to help us find what we were looking for and explained everything in a way that we could understand. More

by edgar.m2010
Recommend Dealer
Yes
Employees Worked With
Frank Buttenhoff, Primo Sanchez
Jan 09, 2020 -

Shottenkirk Toyota Weatherford responded

Edgar.m2010, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.

January 05, 2020

Wonderful Everyone was helpful and just all around awesome. All the finance staff worked very hard to get me the best rate and tanner helped me get into a vehi More

by Shaydt87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Hocker
Jan 06, 2020 -

Shottenkirk Toyota Weatherford responded

Shatdt87, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs.

January 05, 2020

AWESOME! This was not a normal maintenance but was a inspection for delivery. Much to my surprise Eric loaded a 2016 Tundra while my truck was being work on. More

by REGEIZ16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Smalley, Zach Payne, Eric Smalley
Jan 06, 2020 -

Shottenkirk Toyota Weatherford responded

Regeiz16, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 04, 2020

Great experience! Brandon and his manager Brian were the best! This was my first time buying a car and it couldn’t have gone any better. The staff is friendly and easy More

by annielin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate Pumphrey, Brian Thompson , Brandon Cooper
Jan 06, 2020 -

Shottenkirk Toyota Weatherford responded

Annielin, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again!

January 03, 2020

Oil change Was very nice. And efficiently. Didnt have to wait long. They where very friendly and helpful. Got me in and out very fast. Even offer me coffee or an More

by judmcgee75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Gulliford
Jan 03, 2020 -

Shottenkirk Toyota Weatherford responded

Judmcgee75, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 03, 2020

Needed service I brought our new Pre-Owned car in for service on the last day of the year and while they could not get to it right away they did offer us a loaner. T More

by captnmack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Roger in service.
Jan 03, 2020 -

Shottenkirk Toyota Weatherford responded

Captnmack, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 03, 2020

Fast and easy. I like the appointment system. Car was ready before I even got comfortable in the waiting room. Appreciated the included Toyota free service. More

by david.p.weeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall
Jan 03, 2020 -

Shottenkirk Toyota Weatherford responded

David.p.weeks, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

January 03, 2020

Prices increased, no car wash The price for an oil change is up by >25% and your car wash is still broken. The only explanation given is that the price of oil went up (<$5 a barre More

by Kirkblackwelder
Recommend Dealer
No
Employees Worked With
No idea
Jan 10, 2020 -

Shottenkirk Toyota Weatherford responded

Hello, my name is Kurt and I'm the service manager here at Shottenkirk Toyota of Weatherford. I would like to thank you for your business and your comments first of all. I apologize that the car wash is down, it is unfortunate but necessary for the needed repairs. I assure you that it is in the repair process and will up and running very soon. As far as the oil concern, I would be interested to know who told the explanation about the oil price going up was. Now of course, oil is a product that we outsource and do not manufacture here, so there is always the possibility of price increase or even decrease that we wouldn't be able to control. As far as not being notified about your vehicle being ready, that's is unacceptable and I will getting to the bottom of this A.S.A.P. We have a process here and my team all know's how to follow it. If this is not being done then I will handle this. Thank you very much for making me aware of this. I understand why you would be looking for another Service Center and can't blame you. One mistake is forgivable, two mistakes is hard to overlook. All I can ask is that you consider giving us another chance and hopefully we can give you a better experience next time. Thank you and have a great day.

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