Shottenkirk Toyota Weatherford

Always a great experience. I came in for the 15,000 mile service. I bought a set of Tundra letters for the tailgate and they installed them for me at no cost. service. I bought a set of Tundra letters for the tailgate and they installed them for me at no cost. More

Friendly, fast.. great customer service. Took care of my car when service was needed in a efficient manner.. staff was super friendly as always. I would always recommend. car when service was needed in a efficient manner.. staff was super friendly as always. I would always recommend. More

Helpful & Knowledgeable Service I am very pleased with my purchase from Shottenkirk. They worked with me and showed me the vehicles I wanted to see and were patient while I took the I am very pleased with my purchase from Shottenkirk. They worked with me and showed me the vehicles I wanted to see and were patient while I took the time to make the right decisions for my vehicle. More

I love brining my car to Shottinkirk Toyota for service and maintenance. The service reps are always professional and someone always greets me quickly when I pull in. Rachel has even been available when I and maintenance. The service reps are always professional and someone always greets me quickly when I pull in. Rachel has even been available when I was traveling and walked me through the warning lights i was seeing. I trust Shottinkirk with my car. More

They will treat you great and do their best to make you happy if you haggle a bit, but they are definitely a sly dealer. If you shop used and online ahead of time like I do, beware of their “reconditioning happy if you haggle a bit, but they are definitely a sly dealer. If you shop used and online ahead of time like I do, beware of their “reconditioning fees.” We went to look at a specific vehicle listed online at a certain price, and then after sitting down to make a deal, an extra $3400 was slapped on for cosmetic repairs that were necessary to get this trade in to their selling standards. Probably also docked the person trading it in too if I’m guessing. Fine if you need to charge it, but include it in the listed price! We still bought the vehicle because it was what we wanted, but spent much more than planned. We thought we were coming in for a great deal and left with an “eh-I’ve been taken” feeling. I’ve bought 1/2 dozen used vehicles and this was by far the most sly and smooth talking establishment I’ve ever seen. Our finance guy had a skill for routing around some questions and making you think you were paying less for something than you actually were. He even seemed pretty irritated when we decided against a service contract a couple days later. My friend that accompanied me the day I went to remove said service contract thought he was quite rude and she urged me to complain about it, but I’m not about that. Our sales guys (Chandler and Trainee, Caleb) took great care of us and did everything they could to make us happy with the price, though. They were great! Only used the service department a bit, but they were so nice and got what I needed done much faster than anticipated and it was busy too! A+++ for those guys! We do love our new (to us) vehicle. We would just love it even more had we gotten the great deal we thought we found when we picked it out online. live and learn, right? :) More

All staff professional and waiting area comfortable. Work was completed quickly. Matthew was new to us and treated us with respect and was very courteous. was completed quickly. Matthew was new to us and treated us with respect and was very courteous. More

5,000 miles I visited my dealer at 5,000 miles because my instrument panel stated "maintenance required-visit your dealer." Of course, I scheduled an appointment I visited my dealer at 5,000 miles because my instrument panel stated "maintenance required-visit your dealer." Of course, I scheduled an appointment for maintenance the following Saturday. They rotated my tires and topped off all my fluids, but did not change my oil because it isn't due until 10,000 miles. I would not have come in had I realized the oil did not need to be changed. When I asked why the maintenance required light came on at 5,000 miles, I was told it was basically "an alarm clock". We were only there for an hour and the young man who helped us was very polite. They also washed the car, which it needed. Just an FYI..........every 10,000 miles is acceptable for your oil change. More

James was excellent! Very knowledgeable about the Sequoia and even though the one I drove wasn’t what we were looking for he gave detailed info about the vehicle. I really appreciated the time he spe Sequoia and even though the one I drove wasn’t what we were looking for he gave detailed info about the vehicle. I really appreciated the time he spent with me...great customer service! More

James is professional, kind and a man of integrity. He answered all my questions and went above and beyond to help me buy the right car. answered all my questions and went above and beyond to help me buy the right car. More

Booking appointment was very bad. Could not find our Rav 4 in system even though purchased at this Toyota site, old owners and serviced by old owners excellent service staff!! Arrived for appointment no on 4 in system even though purchased at this Toyota site, old owners and serviced by old owners excellent service staff!! Arrived for appointment no one in drive to greet you and guide you. Just sat in car until service person came out. Felt like cattle in a pen waiting for car to be returned. Paid bill got home and found front license plate frame broken and the plate mangled. Thanks a lot!! No popcorn no sodas machines boring TV. Better time at a Walmart Service center they keep better service records and remember you am when you come back. Receipt but no service report. Much less discussion on results. Much less highlighting that a cab we’d of cabin filt change at next service! More