Shottenkirk Toyota Weatherford

Found a used vehicle....asked what the bottom line price was...salesperson evaded the question and urged me to drive 45 minutes across the metroplex....when pressed about the “bottom line” it was HIGHER tha was...salesperson evaded the question and urged me to drive 45 minutes across the metroplex....when pressed about the “bottom line” it was HIGHER than the advertised price...RECONDITIONING Fee.....typical OLD SCHOOL used car salesperson BS More

Used cars customer service is HORRIBLE! First, our salesperson didn't care once we said the car and it wasn't a Toyota. Slouched during the test drive and didn't talk seemed like he didn't want to be salesperson didn't care once we said the car and it wasn't a Toyota. Slouched during the test drive and didn't talk seemed like he didn't want to be there. Only said they offer a great maintenance plan with purchase once I parked the car. Waited for the numbers. Got the paperwork saw they add their own Shottenkirk care package and recon fee on top of the price. I saw $3500 extra added on to the price. The used car wasn't a Toyota so I did NOT need their Shottenkirk care maintenance package for 2K for the year. The non Toyota car I wanted would have had maintenance done at a place that specializes in that car brand. Also the Recon fee was $1500? This is a first every seen at a dealership. From their website under the used cars (copy and paste): Disclaimer: Price excludes TT&L, Registration, Insurance & $150.00 dealer documentation fee. Any other fees or charges that are allowed or prescribed by law. *allowed or prescribed by law? I went to other dealerships before I started anything I asked if they did a maintenance care package and recon fee on top of the advertising cost their response (all five of them) You went to Shottenkirk? I would have bought the car if those two charges were not there. Found a car I'm happy with and didn't pay an additional $3,500 on top of the asking price. Shady business practice! Stay far away!!!! More

I purchased my new Toyota from Shottenkirk because of the caliber of the sales force. Even though I have a Toyota dealer closer, I always drive the extra miles to get it serviced at Shottenkirk. Sherry in th caliber of the sales force. Even though I have a Toyota dealer closer, I always drive the extra miles to get it serviced at Shottenkirk. Sherry in the service department did such a fantastic job helping this old man. More

Quick & thorough service. Sherry Parker takes great care of us! Always Great customer service and Fair pricing. Very rare in life to find car sevice person that you trust. of us! Always Great customer service and Fair pricing. Very rare in life to find car sevice person that you trust. More

I’ve been taking my Tundra here for a couple of years now. Sherry as well as everyone in the service department has always been extremely professional and cordial - yet never over bearing. The services p now. Sherry as well as everyone in the service department has always been extremely professional and cordial - yet never over bearing. The services provided have always been completed very quick and wait times have been minimal - with waiting room when I’ve needed to wait. More

Service oil change was awesome fast and simple. Cant wait to come back at my 10,000 mark. I also wonder how use the navigation map. to come back at my 10,000 mark. I also wonder how use the navigation map. More

They were great !!!! Sherry helped me out and was so nice and sweet. She kept me updated on everything happening and checked in on me the whole time I was there. and sweet. She kept me updated on everything happening and checked in on me the whole time I was there. More

The whole buying experience was easy. The personnel we worked with were great. I was purchasing a vehicle for my granddaughter. They went the extra mile to make her first impression of the vehicle very sp worked with were great. I was purchasing a vehicle for my granddaughter. They went the extra mile to make her first impression of the vehicle very special. I’ve purchased many vehicles over my lifetime. This experience was in the top 5% of all. They are great people. More

Sherry was awesome and very professional. Did what she said within the time she slotted for both mine and my wife's vehicles. Hard to find people who don't bs you nowadays. Thanks, Larry Steward said within the time she slotted for both mine and my wife's vehicles. Hard to find people who don't bs you nowadays. Thanks, Larry Steward More

Every employee provides the best customer service. I appreciate it so much. I stopped driving to fort Worth for service due to customer service. And, it's closer. appreciate it so much. I stopped driving to fort Worth for service due to customer service. And, it's closer. More