Shottenkirk Toyota Weatherford

This stealership is one you should avoid. They advertise lowball prices and then bait and switch you with fees. Looked at a truck advertised at $46,000 and was going to drive 5 hours there with a check to lowball prices and then bait and switch you with fees. Looked at a truck advertised at $46,000 and was going to drive 5 hours there with a check to pick it up. Fortunately at the last minute asked a few more questions and found that they had almost $8000 of unpublished fees tacked on. When asked about the advertised price, was told that's their wholesale price and they don't sell wholesale. It was obvious the salesman has to handle this kind of objection often, so their policy is to just continue to lie to the public and occasionally shove these usurious numbers down some unsuspecting fools throat. I asked to speak to the general manager, and was told he would call me back. He never did. Why would he? They know what they're doing and a sucker is born every minute. And Doug O. if you respond to this, don't you get tired of doing that? All these negative reviews that you sincerely apologize for. Do you understand what being sincerely apologetic means? If you're sincere then you would take steps to make changes or correct the actions. Why call one of your managers to discuss this? Do you know what they will say? The same xx justification. Justifying your manipulation is NOT being sincerely apologetic. If you're a business manager why not change your business model. Don't parrot your fine print about how you price things at acquisition when you know xxxx good and well you're going to be adding thousands of dollars in screw fees. Surely somewhere in your organization there's an analyst who can show you that if you just built that in upfront, people wouldn't be ripping you about how you really don't do any reconditioning. Maybe, your people could sign up for some ethics classes at the local community college. Do better. Be better. More

The service rep was great. I gave the experience a 4 star versus 5 star review based on my observations while waiting. I observed my truck parked in the garage area for an hour without work being done to it. versus 5 star review based on my observations while waiting. I observed my truck parked in the garage area for an hour without work being done to it. I requested an update from another employee and they confirmed the truck service was finished they were just waiting for the mechanic for paperwork. I turned in the truck for a 10000 mile service at 0845 and received the truck at 1200. I believe the truck could have been provided to me earlier if the paperwork and service rep Sherry was notified earlier that it was finished. I believe that if I had not asked the employee for an update on my truck I would have possibly waited longer. While in the waiting room I also heard other customers comment on delays. Once my service rep sherry was notified of the truck status she called me right away. Separately, I requested a tire rotation which I did not see on the mechanic paperwork so I don’t believe it was completed as my truck tire pressure were also lower than the recommended 30lbs and not even with all four tires. More

Took truck in for state inspection, got inspection done, low tire pressure air’d up and a wash in about 30 minutes, thanks y’all and Merry Christmas 🎄 low tire pressure air’d up and a wash in about 30 minutes, thanks y’all and Merry Christmas 🎄 More

Was very good job on my vehicle and quality job done, along with cleaning my car along with cleaning my car More

The entire team was professional and a joy to work with. We recommend Shottenkirk for all your vehicle needs. They will work hard to get you the vehicle that’s right for your family. Give Garrett, Blake, or We recommend Shottenkirk for all your vehicle needs. They will work hard to get you the vehicle that’s right for your family. Give Garrett, Blake, or Danelle a call and they will fix you up! More

They held my keys and wouldn’t give them back when I asked and after we did reach a deal they told me they would call me by Wednesday to put on a rear windshield wiper and no one has called me. Plus the asked and after we did reach a deal they told me they would call me by Wednesday to put on a rear windshield wiper and no one has called me. Plus they handed me the car with low air pressure and low gas. I expect better service More

Even though had an appointment was there over 2 hrs for oil change. Totally unacceptable. oil change. Totally unacceptable. More

Only took 1 hours for my 15,000 maintenance. Great job on the car wash too. the car wash too. More

Sherry is Awesome and always takes care of anything I need. Fast service. Nothing bad to say need. Fast service. Nothing bad to say More

Greg went over and beyond to help my family get into a bigger vehicle. He is knowledgable, friendly and very professional. If you are in the market for a new vehicle, go see Greg! bigger vehicle. He is knowledgable, friendly and very professional. If you are in the market for a new vehicle, go see Greg! More