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Shottenkirk Toyota San Antonio - Service Center

San Antonio, TX

4.2
219 Reviews

219 Reviews of Shottenkirk Toyota San Antonio - Service Center

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August 16, 2024

I had a great experience. Staff is friendly and responsive. Will definitely return for future services. More

by HAMMON75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett Hammon
August 15, 2024

First of all, you are charging a 3% fee for using a credit card. Second, y'all don't rotate the tires for free like other dealerships! Third, the price for an oil change is a little out rages! More

by jeffherrera66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos
August 15, 2024

I spent 30 years of my life in this Svc dept! I wouldn’t be happy if I had to go elsewhere! More

by gordonblocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Jon and Darrell, parts. JJ and Andy in service
August 15, 2024

Great service as always. I was worried that with the new dealer name, service would change. But fortunately it has remained the same. More

by Sergiowlopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
August 15, 2024

Thanks for prompt good customer service - always friendly and Corey is available to answer my questions. Thank you More

by Lillianweyerts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
August 15, 2024

The service center goes above and beyond to accommodate the customer. Recommendations that are made are honest and I have never felt like they were trying to sell me something I didn't need. My service adv More

by veronicalee77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Vidaurri
August 15, 2024

Ms. Carolyn did a great job of taking care of me and my Yaris. She was very nice and kept communication open. Service was done quickly and well. Will be back in 5000 miles! More

by lauraborelious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Badillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carolyn
August 15, 2024

As long as I live and if I can help it I will never come back here and so will make sure that no one I know goes there for service. Ever since Alamo got bought out it went downhill. -17/10 More

by CALLIMATT95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector Mancillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Excellent service but even with an appointment 2 hours for oil change and state inspection a bit long. More

by MARIANNECCURTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Everyone I came into contact with was friendly, helpful, and knowledgeable. Requested service was completed in a reasonable amount of time. More

by dleemohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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