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Shottenkirk Toyota San Antonio - Service Center
San Antonio, TX
334 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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334 Reviews of Shottenkirk Toyota San Antonio - Service Center
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Verified Customer
October 25, 2024
Check-in was quick and easy. Waited at the dealership during services with tables to work on my laptop. Depending on the table you may have access to power outlets for device cha Waited at the dealership during services with tables to work on my laptop. Depending on the table you may have access to power outlets for device charging. More
by KGODDARD
Employees Worked With
Amiee Hunter
October 25, 2024
As always I had a good experience during my visit at Shottenkirk Toyota. JJ my service advisor made sure my visit went smoothly. He had me in and out in a short amount of time. Your technician did a gr Shottenkirk Toyota. JJ my service advisor made sure my visit went smoothly. He had me in and out in a short amount of time. Your technician did a great job with the work I had done. Thanks again. More
by fclagunas
Employees Worked With
JJ Saenz
October 24, 2024
Service was done quickly. However, was unhappy with the way I was treated when relying on Toyota's ToyoGuard Platinum extended maintenance coverage for this service visit...a However, was unhappy with the way I was treated when relying on Toyota's ToyoGuard Platinum extended maintenance coverage for this service visit...a Toyota product included in the purchase price of the new vehicle! This dealership was reluctant to honor it. I had to wait over an hour for the service writer to get it all sorted out and was basically told they'd prefer I not come back if I planned on expecting them to honor this remaining Toyota maintenance warranty. Left a message after the fact with Sales manager and Finance manager to discuss further, no return call at time of this review. Don't plan on going back to Shottenkirk Toyota for future service. More
by C.KARLSON
Employees Worked With
James Greene
October 24, 2024
Very professional. The vehicle repair was identified and repaired quickly as promised. I will definitely take again when needed. The vehicle repair was identified and repaired quickly as promised. I will definitely take again when needed. More
by ramon.e.ortiz
Employees Worked With
James Greene
October 24, 2024
We are always pleased with how fast and knowledgeable the service is. We request Josh every time, he’s always very attentive and great at what he does. service is. We request Josh every time, he’s always very attentive and great at what he does. More
by RAYMALENA
Employees Worked With
Josh in service dept
October 24, 2024
Cory was amazing. This was the first time that I brought my car for maintenance at Shottenkirk Toyota. My mother brought my vehicle and there was several things that n This was the first time that I brought my car for maintenance at Shottenkirk Toyota. My mother brought my vehicle and there was several things that needed some care, so they gave us a rental for the day. The next morning I was told vehicle was ready but it wasn't so gave me a shuttle ride to work and then they dropped my car off at my work place. More
by Me
Employees Worked With
Cory
