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Shottenkirk Toyota San Antonio - Service Center

San Antonio, TX

4.0
334 Reviews

334 Reviews of Shottenkirk Toyota San Antonio - Service Center

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January 04, 2013

Terrible service department. This is the second time I have been there for service. Both expereinces were terrible. I will never go to this dealership again More

by shane.carter.7165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Phillips
July 16, 2012

I brought my new Tacoma in because the USB port was inoperable. The man, Mr. Phillips told me it would take about an hour. After waiting 3 hours, Mr. Phillips came and told me the radio was bad and h More

by gstangl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Sims
March 10, 2012

Absolutely ridiculous! We have been loyal Toyota owners since 1996. Never been this discussed by a Toyota dealership! We took our vehicle in for service last weekend 3/3 and was told it would be about a More

by Tina&TJ
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service dept
June 10, 2011

See previous post. Ten days later: I return to be told See previous post. Ten days later: I return to be told that Alamo Toyota is not responsible to inform me of dangerous parts that have been recalled More

by txsurvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Newman (service (laugh)); Don Haynes
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