Shottenkirk Toyota San Antonio - Service Center

My advisor called in Holly stepped up addressed my scheduled service requests and took care of the items. Promised time to be finished was on target She was awesome scheduled service requests and took care of the items. Promised time to be finished was on target She was awesome More

I was there for a recall of my 2022 Highlander but in the end there were no parts available and I will be notified when they are available. I really wished the dealership would run the vehicle through the end there were no parts available and I will be notified when they are available. I really wished the dealership would run the vehicle through the car wash as a courtesy. I didn't have a long waiting period. More

Tyler was very helpful I with advice on what additional services were needed at this time in order for me to make an informed decision. services were needed at this time in order for me to make an informed decision. More

the best in attention and service, they do not hide anything, always supporting the owner of the vehicle anything, always supporting the owner of the vehicle More

I had an appointment and when I went there, they couldn’t find me in the system even with my email confirmation. Also, I used a coupon from the service website but I was charged extra other charges with no e find me in the system even with my email confirmation. Also, I used a coupon from the service website but I was charged extra other charges with no explanation. More

Vehicle was serviced in under an hour… much appreciated … the service advisor was very helpful the service advisor was very helpful More

Tyler and Josh take good care of me and my car. Thank you very much. Thank you very much. More

I always love coming here. Friendly staff and always quick service. We will be buying our next vehicle here! Friendly staff and always quick service. We will be buying our next vehicle here! More

Knowing that there was a hurricane and phone/internet issues, I rated it 4 - Rod, my technician needed to keep me a little informed about status of my car that was there from Monday-Friday. with change issues, I rated it 4 - Rod, my technician needed to keep me a little informed about status of my car that was there from Monday-Friday. with change in ownership, it will take me a few more visits to decide whether Shottenkirk will be my regular Toyota Service place. More

Dealership is great. Charging customers 3% for using a credit card is ridiculous and if I have a larger repair. I’m going to look at other dealerships. Charging customers 3% for using a credit card is ridiculous and if I have a larger repair. I’m going to look at other dealerships. More