Shottenkirk Toyota San Antonio - Service Center
San Antonio, TX
326 Reviews of Shottenkirk Toyota San Antonio - Service Center
I had an appointment and when I went there, they couldn’t find me in the system even with my email confirmation. Also, I used a coupon from the service website but I was charged extra other charges with no e find me in the system even with my email confirmation. Also, I used a coupon from the service website but I was charged extra other charges with no explanation. More
Knowing that there was a hurricane and phone/internet issues, I rated it 4 - Rod, my technician needed to keep me a little informed about status of my car that was there from Monday-Friday. with change issues, I rated it 4 - Rod, my technician needed to keep me a little informed about status of my car that was there from Monday-Friday. with change in ownership, it will take me a few more visits to decide whether Shottenkirk will be my regular Toyota Service place. More
Dealership is great. Charging customers 3% for using a credit card is ridiculous and if I have a larger repair. I’m going to look at other dealerships. Charging customers 3% for using a credit card is ridiculous and if I have a larger repair. I’m going to look at other dealerships. More
Prompt service, detailed explanation of work needed to be done. No pressure for repairs just information of what was required to upkeep my car in top shape. done. No pressure for repairs just information of what was required to upkeep my car in top shape. More
Great services quality, professional reporting process of checking the car and the best of all the great personal attention makes you feel like family. checking the car and the best of all the great personal attention makes you feel like family. More