Shottenkirk Toyota San Antonio - Service Center

Fast, efficient, and highly communicative. Would highly recommend. No issues with new management and was pleased with service. Would highly recommend. No issues with new management and was pleased with service. More

BJ was a great help! Professional, courteous and attentive. I am a happy customer at Alamo! Professional, courteous and attentive. I am a happy customer at Alamo! More

Service was fast, At the end where you charged me 3 percent for using my credit card or debit card ! Ridiculous I will never return! percent for using my credit card or debit card ! Ridiculous I will never return! More

Customer service was great but just too expensive for a rearview mirror to be attached (basically with glue) to the base without a diagnostic check. rearview mirror to be attached (basically with glue) to the base without a diagnostic check. More

We have been very pleased with the service department each time we have service done on our 2019 Toyota Highlander. each time we have service done on our 2019 Toyota Highlander. More

My advisor called in Holly stepped up addressed my scheduled service requests and took care of the items. Promised time to be finished was on target She was awesome scheduled service requests and took care of the items. Promised time to be finished was on target She was awesome More

I was there for a recall of my 2022 Highlander but in the end there were no parts available and I will be notified when they are available. I really wished the dealership would run the vehicle through the end there were no parts available and I will be notified when they are available. I really wished the dealership would run the vehicle through the car wash as a courtesy. I didn't have a long waiting period. More

Tyler was very helpful I with advice on what additional services were needed at this time in order for me to make an informed decision. services were needed at this time in order for me to make an informed decision. More

the best in attention and service, they do not hide anything, always supporting the owner of the vehicle anything, always supporting the owner of the vehicle More

I had an appointment and when I went there, they couldn’t find me in the system even with my email confirmation. Also, I used a coupon from the service website but I was charged extra other charges with no e find me in the system even with my email confirmation. Also, I used a coupon from the service website but I was charged extra other charges with no explanation. More