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Shottenkirk Toyota San Antonio - Service Center

San Antonio, TX

4.0
334 Reviews

334 Reviews of Shottenkirk Toyota San Antonio - Service Center

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July 25, 2024

Dealt with Shelby, she was friendly and courteous. It was a pleasure dealing with her. More

by Clifford Foo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Greene
July 25, 2024

They always try to sell very expensive work, and now are charging a fee to use a credit card to pay a bill of hundreds of dollars. More

by DDIZDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Male employee not listed
July 25, 2024

Josh V in Service is awesome. I just have to leave my keys and he takes care of my Car More

by dem113
Recommend Dealer
Yes
Employees Worked With
Roy Sipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Boulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Service Director
July 23, 2024

Rush job not complete did not check everything on oil change And did not complete an inspection More

by CUNNINGHAMTHOMAS215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2024

The service and personnel are very good but charging a 3% processing fee for using a credit card is outrageous and a nuisance. More

by TAYLORLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory, James
July 21, 2024

I upset that they didnt set my maintence light im going to have to bring my car back to have it reset and this is the second time this has happened More

by TXFULLMOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles in service
July 20, 2024

Very affordable except for the 3% credit card or debit card use. JJ was professional and courteous. More

by lorimlaguna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
July 20, 2024

Super fast and friendly service. Our advisor, James, was awesome and very informative about the needs of our Tundra. Thank you. More

by alma1alonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Greene
July 19, 2024

Bennett was helpful, he assisted us with service on my truck. He reviewed services the truck needed line by line and pointed out which was need immediately and which could wait. An example, the tires ar More

by JOHN.E.BOHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett Hammon
July 19, 2024

Not Tim's vehicle, but I (Emma) called 4 times to make a service appointment with no answer and mailboxes full so couldn't leave a message. Drove out there and was met by a service person who was very nice More

by MORRISTEA
Recommend Dealer
Yes
Employees Worked With
Cory Larruso
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