Shottenkirk Toyota San Antonio - Service Center

Cory Larusso did a great job keeping me informed and giving me maintenance options to accept or reject. The work was done in a little under the time estimated. Thanks to Cory and his team! giving me maintenance options to accept or reject. The work was done in a little under the time estimated. Thanks to Cory and his team! More

Customer service representative (James Greene) was extremely professional, courteous, and kept me well-informed of the condition and status of the service. extremely professional, courteous, and kept me well-informed of the condition and status of the service. More

Courteous, punctual and assisted with rental car. Work was completed within the timeline estimated. No issues following service. Work was completed within the timeline estimated. No issues following service. More

Marcos in the service department was very helpful and professional. He made the process very easy and fast. professional. He made the process very easy and fast. More

I had a tire that could not be fixed. It was suggested that I call the dealer (my car is only months old). Carol Ann said I had road hazard insurance. Went over they ordered the tire a It was suggested that I call the dealer (my car is only months old). Carol Ann said I had road hazard insurance. Went over they ordered the tire and installed it later that day. THANK YOU CAROL ANN, you saved me at least $300. I will be back for my regular maintenance. More

Josh Larusso took great care of my car and made sure it was 100% ready before I picked it up. The service staff here is the best which is why I have been getting my Frs serviced there for 9 years. I’ll kee was 100% ready before I picked it up. The service staff here is the best which is why I have been getting my Frs serviced there for 9 years. I’ll keep coming back! More

My purchase experience was good. All the staff who dealt with me were professional and very helpful. Than you. All the staff who dealt with me were professional and very helpful. Than you. More

Very pleased. Advised me the service was under my warranty so too care of the main issue they found Advised me the service was under my warranty so too care of the main issue they found More

JJ was awesome as always. Great service, great attention to detail, did everything as discussed and finished in under an hour. Thank you! Great service, great attention to detail, did everything as discussed and finished in under an hour. Thank you! More

BJ Fonseca in service department provides a wonderful customer experience for having my car repaired. Note: I would give Shottenkirk management 3 stars for making the policy to add an additional 3% ch customer experience for having my car repaired. Note: I would give Shottenkirk management 3 stars for making the policy to add an additional 3% charge to bill for using a credit card as a method of payment. More