Shottenkirk Toyota San Antonio - Service Center

Joshua V in the service department always ensures a smooth process and plan of action. smooth process and plan of action. More

Advisor never greeted me. Had to seek out help to get checked in. Then nobody came and told me when my car was ready. Had to seek out a random advisor to finish up. Poor custo Had to seek out help to get checked in. Then nobody came and told me when my car was ready. Had to seek out a random advisor to finish up. Poor customer service overall. More

New name but still provided fast and professional service. I did have an appointment but came early and was no issue. Wish I had know about 3% charge when using credit card so I could have brought a service. I did have an appointment but came early and was no issue. Wish I had know about 3% charge when using credit card so I could have brought a checkbook! More

I cannot say enough about Rod my service advisor! He’s always professional kind and honest explaining everything through the whole process! Always keeps me coming back. He’s always professional kind and honest explaining everything through the whole process! Always keeps me coming back. More

Got my hybrid Rav4 AWD some TLC. Great communication with Mr. Fonseca Service Advisor. Luv it! Great communication with Mr. Fonseca Service Advisor. Luv it! More

Great service from JJ Saenz, Service Advisor. Service done efficiently and effectively. Regular updates provided. Service done efficiently and effectively. Regular updates provided. More

Great service. Made an appointment and they had me in and out within an hour. Bennett reviewed my coupons and used the best one to keep the costs down. Made an appointment and they had me in and out within an hour. Bennett reviewed my coupons and used the best one to keep the costs down. More

Not happy with how we were treated since the new ownership took over. Feel like we were overcharged and not treated like a human. ownership took over. Feel like we were overcharged and not treated like a human. More

Mr. Fonseca ALWAYS exerts the finest customer service! A1 5 star service on my highlander every service appointment! 5 star service on my highlander every service appointment! More

Courteous, oil change was within 45 minutes and staff greeted with a smile. Just hoping for coupons for regular maintenance greeted with a smile. Just hoping for coupons for regular maintenance More