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Shottenkirk Toyota San Antonio - Service Center

San Antonio, TX

4.0
334 Reviews

334 Reviews of Shottenkirk Toyota San Antonio - Service Center

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July 31, 2024

Courteous, oil change was within 45 minutes and staff greeted with a smile. Just hoping for coupons for regular maintenance More

by ACRUIZ1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names. Service member had Grey beard and cashier was about 5'3, older women about 50-60 years old.
July 31, 2024

Cory Larusso did a great job keeping me informed and giving me maintenance options to accept or reject. The work was done in a little under the time estimated. Thanks to Cory and his team! More

by LCATALINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Larusso
July 31, 2024

Great service. Made an appointment and they had me in and out within an hour. Bennett reviewed my coupons and used the best one to keep the costs down. More

by chessieup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett Hammon
July 31, 2024

Not happy with how we were treated since the new ownership took over. Feel like we were overcharged and not treated like a human. More

by 3612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
July 31, 2024

Service was great! However, I ned to know who the xxxxxxx was that decided to change the name of the dealership from Alamo Toyota. 50 years of marketing down the drain. More

by djsobotka4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Apton
July 31, 2024

Mr. Fonseca ALWAYS exerts the finest customer service! A1 5 star service on my highlander every service appointment! More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bj Fonseca
July 30, 2024

Marcos in the service department was very helpful and professional. He made the process very easy and fast. More

by TDLGTOMCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos
July 30, 2024

I had a tire that could not be fixed. It was suggested that I call the dealer (my car is only months old). Carol Ann said I had road hazard insurance. Went over they ordered the tire a More

by kmacaitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Ann
July 29, 2024

Josh Larusso took great care of my car and made sure it was 100% ready before I picked it up. The service staff here is the best which is why I have been getting my Frs serviced there for 9 years. I’ll kee More

by jerrymoreno22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Larusso
July 28, 2024

BJ Fonseca in service department provides a wonderful customer experience for having my car repaired. Note: I would give Shottenkirk management 3 stars for making the policy to add an additional 3% ch More

by Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Fonseca
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