Shottenkirk Toyota San Antonio - Service Center

Got my hybrid Rav4 AWD some TLC. Great communication with Mr. Fonseca Service Advisor. Luv it! Great communication with Mr. Fonseca Service Advisor. Luv it! More

I cannot say enough about Rod my service advisor! He’s always professional kind and honest explaining everything through the whole process! Always keeps me coming back. He’s always professional kind and honest explaining everything through the whole process! Always keeps me coming back. More

Customer service representative (James Greene) was extremely professional, courteous, and kept me well-informed of the condition and status of the service. extremely professional, courteous, and kept me well-informed of the condition and status of the service. More

Courteous, punctual and assisted with rental car. Work was completed within the timeline estimated. No issues following service. Work was completed within the timeline estimated. No issues following service. More

Advisor never greeted me. Had to seek out help to get checked in. Then nobody came and told me when my car was ready. Had to seek out a random advisor to finish up. Poor custo Had to seek out help to get checked in. Then nobody came and told me when my car was ready. Had to seek out a random advisor to finish up. Poor customer service overall. More

Courteous, oil change was within 45 minutes and staff greeted with a smile. Just hoping for coupons for regular maintenance greeted with a smile. Just hoping for coupons for regular maintenance More

Cory Larusso did a great job keeping me informed and giving me maintenance options to accept or reject. The work was done in a little under the time estimated. Thanks to Cory and his team! giving me maintenance options to accept or reject. The work was done in a little under the time estimated. Thanks to Cory and his team! More

Great service. Made an appointment and they had me in and out within an hour. Bennett reviewed my coupons and used the best one to keep the costs down. Made an appointment and they had me in and out within an hour. Bennett reviewed my coupons and used the best one to keep the costs down. More

Not happy with how we were treated since the new ownership took over. Feel like we were overcharged and not treated like a human. ownership took over. Feel like we were overcharged and not treated like a human. More

Mr. Fonseca ALWAYS exerts the finest customer service! A1 5 star service on my highlander every service appointment! 5 star service on my highlander every service appointment! More