Shottenkirk Toyota San Antonio - Service Center

First of all, you are charging a 3% fee for using a credit card. Second, y'all don't rotate the tires for free like other dealerships! Third, the price for an oil change is a little out rages! credit card. Second, y'all don't rotate the tires for free like other dealerships! Third, the price for an oil change is a little out rages! More

Thanks for prompt good customer service - always friendly and Corey is available to answer my questions. Thank you and Corey is available to answer my questions. Thank you More

Ms. Carolyn did a great job of taking care of me and my Yaris. She was very nice and kept communication open. Service was done quickly and well. Will be back in 5000 miles! Yaris. She was very nice and kept communication open. Service was done quickly and well. Will be back in 5000 miles! More

Great service as always. I was worried that with the new dealer name, service would change. But fortunately it has remained the same. I was worried that with the new dealer name, service would change. But fortunately it has remained the same. More

As long as I live and if I can help it I will never come back here and so will make sure that no one I know goes there for service. Ever since Alamo got bought out it went downhill. -17/10 back here and so will make sure that no one I know goes there for service. Ever since Alamo got bought out it went downhill. -17/10 More

I spent 30 years of my life in this Svc dept! I wouldn’t be happy if I had to go elsewhere! I wouldn’t be happy if I had to go elsewhere! More

The service center goes above and beyond to accommodate the customer. Recommendations that are made are honest and I have never felt like they were trying to sell me something I didn't need. My service adv the customer. Recommendations that are made are honest and I have never felt like they were trying to sell me something I didn't need. My service advisor is Joshua Vidaurri, he is the best and has earned my trust. More

Excellent service but even with an appointment 2 hours for oil change and state inspection a bit long. for oil change and state inspection a bit long. More

Everyone I came into contact with was friendly, helpful, and knowledgeable. Requested service was completed in a reasonable amount of time. and knowledgeable. Requested service was completed in a reasonable amount of time. More

Very disappointed! I made the mistake of trusting my service advisor and he changed the service order without my approval. He left without talking to me and explainin I made the mistake of trusting my service advisor and he changed the service order without my approval. He left without talking to me and explaining the service performed. I asked to resend the video of recommended services and was told goes away once viewed? Never felt so violated. I couldn’t sleep. More