Shottenkirk Toyota San Antonio - Service Center

Cory handled my paperwork and service info very well; however, I am very unhappy with the new 3% credit card fee addition coming from a very large corporation such as Toyota!! Alamo Toyota never charged however, I am very unhappy with the new 3% credit card fee addition coming from a very large corporation such as Toyota!! Alamo Toyota never charged me to use my cc in the past, but since Shottenkirk took over, this new 3% fee has been added when I use my cc to pay! More

I had a 7AM appointment to get a tire replaced, the tire that had been ordered and received for me a week in advance, but when showed up to my 7AM appointment the tire was nowhere to be found. I wasn’t info that had been ordered and received for me a week in advance, but when showed up to my 7AM appointment the tire was nowhere to be found. I wasn’t informed that it was missing until after waiting for over an hour. The tire was given to another customer I wasted my morning and I still need said tire replaced. More

Well I can talk about Alamo Toyota about this new dealer I don’t know yet is first time if is the same or better than before I will stay doing business only the future will tell thanks I don’t know yet is first time if is the same or better than before I will stay doing business only the future will tell thanks Juan More

I was promptly met in the service area. My vehicle was quickly serviced and I left the dealer satisfied. My vehicle was quickly serviced and I left the dealer satisfied. More

I had a great experience. Staff is friendly and responsive. Will definitely return for future services. Staff is friendly and responsive. Will definitely return for future services. More

First of all, you are charging a 3% fee for using a credit card. Second, y'all don't rotate the tires for free like other dealerships! Third, the price for an oil change is a little out rages! credit card. Second, y'all don't rotate the tires for free like other dealerships! Third, the price for an oil change is a little out rages! More

I spent 30 years of my life in this Svc dept! I wouldn’t be happy if I had to go elsewhere! I wouldn’t be happy if I had to go elsewhere! More

Great service as always. I was worried that with the new dealer name, service would change. But fortunately it has remained the same. I was worried that with the new dealer name, service would change. But fortunately it has remained the same. More

Thanks for prompt good customer service - always friendly and Corey is available to answer my questions. Thank you and Corey is available to answer my questions. Thank you More

The service center goes above and beyond to accommodate the customer. Recommendations that are made are honest and I have never felt like they were trying to sell me something I didn't need. My service adv the customer. Recommendations that are made are honest and I have never felt like they were trying to sell me something I didn't need. My service advisor is Joshua Vidaurri, he is the best and has earned my trust. More