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Shottenkirk Toyota San Antonio - Service Center

San Antonio, TX

4.0
333 Reviews

333 Reviews of Shottenkirk Toyota San Antonio - Service Center

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November 07, 2024

Rod is great! Service fast and thorough. Thank you for the 3 months of Sirius radio. More

by PSTEPHENS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod in Service.
November 06, 2024

Clean, efficient, kept me informed of everything that was being done with my auto. James the service was very helpful. More

by sheila.villarreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only talked with the service advisor and the cashier.
November 05, 2024

JJ was great. Very customer service focused at 7:00 sat morning. Service was fast and love the text approval process More

by gflinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

I had my oil changed at this facility and they forgot to replace the Phil cap when they were done. I caught this approximately a week later return to the dealership and pointed that out to the same service More

by OROURKE0799
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
November 02, 2024

Cory is always helpful and keeps me informed of how long it will take. Thank you Cory for always taking care of us! More

by MAYAHUELLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
November 02, 2024

Mechanical work was done as to be expected. The issue is with communication with Herald. It was difficult to communicate with him and he wail say things then not recall the conversation. He als More

by ramos.jose210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Herald
November 02, 2024

Poor customer service! Slow and inefficient!poor follow through also trying to get someone to help order side rails for my truck More

by luby826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Boulos
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Took my prius in for front wheel alignment - After i picked up my car it started to have serious problems - took it back in four consecutive times and spent up to $6,000 in repairs - Toyota was not able More

by EDGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Owen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Larusso Service advisor and Alex - Salesman
November 01, 2024

Great service thanks JJ to make it easy and get it done really appreciate you. More

by SAMER.ALJUBORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Willits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Boulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Shelby Greene handled my SUV well as promised. The new radio was installed in less than 2 hours and worked correctly! Thanks Shelby More

by LEDBY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Greene -Service Advisor
2
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