Shottenkirk Toyota San Antonio - Service Center

Service was great but labor costs are extremely high. And sadly, my truck was not washed as advertised. And sadly, my truck was not washed as advertised. More

$150 diagnostic fee is ridiculous! First time ever charged added junk fee. Looking for another service center. First time ever charged added junk fee. Looking for another service center. More

Service advisor, Charles is very knowledgeable and professional and at the same time, very personable. I make every effort to have him as my service advisor whenever my car needs maintenance. professional and at the same time, very personable. I make every effort to have him as my service advisor whenever my car needs maintenance. More

I totally trust my car's maintenance and repair to my service advisor, Jesse Saenz. He is professional, knowledgeable, and personable. service advisor, Jesse Saenz. He is professional, knowledgeable, and personable. More

The absolute worst rip-off in the history dealership scams. Had my car serviced there a month ago. Today the check engine light went on. Had an appointment but service was delayed because of a "backlog scams. Had my car serviced there a month ago. Today the check engine light went on. Had an appointment but service was delayed because of a "backlog from last night". We received a text about an hour later for "suggested work" of over $1000. Keep in mind I had the car serviced there a month ago! The service tech said "at the very least I needed a new gas cap"! They wanted $250 to replace the current cap. I googled new caps and the prices ranged from $17 to $36 dollars. Essentially it cost me a "diagnostic charge" of $150 to determine I needed a new gas cap! These people are scam artists and I will never buy a car or service a car from them again! More

Josh the service manager is excellent. He really values his clients and always communicates regarding the vehicle issues and best solutions. A+++ He really values his clients and always communicates regarding the vehicle issues and best solutions. A+++ More

Carols was EXCELLENT. He kept me up-to-date and I was 100% satisfied with his handling of my vehicle. I now have a new service writer. I love this service department. I He kept me up-to-date and I was 100% satisfied with his handling of my vehicle. I now have a new service writer. I love this service department. I've been bringing my 2018 camry and before that my 2017 corolla here. Would NEVER go anywhere else. More

Sean was wonderful help getting car serviced. They were fast and courteous and the prices were good too. They were fast and courteous and the prices were good too. More

Since I bought my 2017 RAV4 at Alamo Toyota, all my maintenance was done at their facility. I am very satisfied with their work. My service advisor Michael L. is very professional. maintenance was done at their facility. I am very satisfied with their work. My service advisor Michael L. is very professional. More

Complete eng change asst Mason did outstanding job preformance.I rate this person and all the people that work on my 2019 Toyota yards A+ jod preformance.I rate this person and all the people that work on my 2019 Toyota yards A+ jod More