Shottenkirk Toyota San Antonio - Service Center

Good work but the service manager failed to tell me that they would charge fee for payment with a debit or credit card. I reluctantly paid the fee because I had 50 mile round trip to get my checkbook. they would charge fee for payment with a debit or credit card. I reluctantly paid the fee because I had 50 mile round trip to get my checkbook. More

Carol Ann was EXCELLENT! I am new to Texas and had started at ALAMO for service. I will be your new customer at Shottenkirk now. I look forward to more of the EXCELLENT Cu I am new to Texas and had started at ALAMO for service. I will be your new customer at Shottenkirk now. I look forward to more of the EXCELLENT Customer Service! More

great service! amazing staff!! Josh & Marcos very Professional & Polite :) i will go back anytime for service thank you guys!! amazing staff!! Josh & Marcos very Professional & Polite :) i will go back anytime for service thank you guys!! More

I was greeted promptly by Marcos and the work was done quickly. They didn’t explain to me the suggested services. All I got was a text. quickly. They didn’t explain to me the suggested services. All I got was a text. More

Josh is a wonderful person to work with. My car drives noticeably better since its routine service work. I am very satisfied. My car drives noticeably better since its routine service work. I am very satisfied. More

Charles is the absolute best service advisor and service is top notch. My car is 25 years old and in great shape thanks to 22 of its years being serviced at this dealership. is top notch. My car is 25 years old and in great shape thanks to 22 of its years being serviced at this dealership. More

Great service. Explained what needed to be done. JJ walked me through the entire process which was going to take longer than planned. Got a courtesy ride quickly Explained what needed to be done. JJ walked me through the entire process which was going to take longer than planned. Got a courtesy ride quickly with Eric. Very friendly and engaging. Overall excellent service on all levels even when checking out with the cashiers. More

The did not know how to file my tire warranty. So, I ended up paying for the tire and an upsell alignment that was unnecessary. So, I ended up paying for the tire and an upsell alignment that was unnecessary. More

I was really put off by the hard sell from my service guy, he was nice, but he pushed for some very expensive services that should be done to both of my cars. I have never, ever paid so much for service guy, he was nice, but he pushed for some very expensive services that should be done to both of my cars. I have never, ever paid so much for service before. I will be shopping for another place and a service manager that looks out for my wallet also. I get that for my Honda at Gunn Honda. I will look for a place that feels more trustworthy. More

I won't be going back. I have dealt with Alamo Toyota for years and was disappointed with the service and upcharge of 3% for using my debit/credit card. I also feel the "ad I have dealt with Alamo Toyota for years and was disappointed with the service and upcharge of 3% for using my debit/credit card. I also feel the "additional recommended services" was a scam. More