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Shottenkirk Toyota San Antonio - Service Center

San Antonio, TX

4.0
326 Reviews

326 Reviews of Shottenkirk Toyota San Antonio - Service Center

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August 29, 2024

I visited with Mark after the service was completed on my 2022 company vehicle. I expressed how pleased I was with the customer service I received from Shelby in the Service Department. Despite having a lot More

by James McNeill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby in Service, Mark Owen
August 29, 2024

Service as normal was performed quickly and painlessly. J.J. Saenz always does a great job. More

by kswalker1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department (J. J. Saenz)
August 29, 2024

As always, Rod Herrera provided excellent assistance. Fully informed me about services provided, the costs, and the time required. Kept me informed throughout. Everyone else in the process from checki More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Herrera
August 28, 2024

The credit card fee is terrible. Will probably not go back after being a customer for over 10 years and purchasing 2 vehicles from Alamo Toyota. More

by martyg18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person was ok
August 28, 2024

Super fast service! !! Always have had great luck and service from Josh…promote him now!!!! More

by RICHARDINHOLLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Vidaurri
August 27, 2024

Excellent customer service. We did not have an appointment, but they took care of us in a timely manner. More

by RR_C88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 27, 2024

Shelby provided great service when I arrived and kept me informed of everything. Thank you. More

by reignman1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
August 27, 2024

Shelby was an awesome rep, took care of my vehicle and concerns with water pump and thermostat. Thank you More

by SCOTARRIAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
August 27, 2024

Good service but 1. 5 hours for tire rotation us a long time. I was kept apprised of status of work being done. More

by BC17679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall names
August 26, 2024

Very reliable a bit long but comfortable Everyone was courteous And explained everything really well thank you you till next time More

by ADRIANSTRUCKINGCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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