Shottenkirk Toyota San Antonio - Service Center

Bennett was helpful, he assisted us with service on my truck. He reviewed services the truck needed line by line and pointed out which was need immediately and which could wait. An example, the tires ar truck. He reviewed services the truck needed line by line and pointed out which was need immediately and which could wait. An example, the tires are basically in good shape they’re just Five years old and should be replaced. He let us know about an upcoming sale in October. He kept us informed and had the car serviced within a short period of time. More

Not Tim's vehicle, but I (Emma) called 4 times to make a service appointment with no answer and mailboxes full so couldn't leave a message. Drove out there and was met by a service person who was very nice service appointment with no answer and mailboxes full so couldn't leave a message. Drove out there and was met by a service person who was very nice person, Cory. He took care of my needs. Sadly, my name (Emma Jean Morris) is not on the vehicle. Still upset about that. Have done business with previous owner for 34 years. Hopefully this is not something I'll have to deal with every time I bring my vehicle in for service. More

Fast, efficient, and highly communicative. Would highly recommend. No issues with new management and was pleased with service. Would highly recommend. No issues with new management and was pleased with service. More

BJ was a great help! Professional, courteous and attentive. I am a happy customer at Alamo! Professional, courteous and attentive. I am a happy customer at Alamo! More

Service was fast, At the end where you charged me 3 percent for using my credit card or debit card ! Ridiculous I will never return! percent for using my credit card or debit card ! Ridiculous I will never return! More

Customer service was great but just too expensive for a rearview mirror to be attached (basically with glue) to the base without a diagnostic check. rearview mirror to be attached (basically with glue) to the base without a diagnostic check. More

We have been very pleased with the service department each time we have service done on our 2019 Toyota Highlander. each time we have service done on our 2019 Toyota Highlander. More

My advisor called in Holly stepped up addressed my scheduled service requests and took care of the items. Promised time to be finished was on target She was awesome scheduled service requests and took care of the items. Promised time to be finished was on target She was awesome More

I was there for a recall of my 2022 Highlander but in the end there were no parts available and I will be notified when they are available. I really wished the dealership would run the vehicle through the end there were no parts available and I will be notified when they are available. I really wished the dealership would run the vehicle through the car wash as a courtesy. I didn't have a long waiting period. More

Tyler was very helpful I with advice on what additional services were needed at this time in order for me to make an informed decision. services were needed at this time in order for me to make an informed decision. More