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Shottenkirk Toyota San Antonio - Service Center

San Antonio, TX

4.0
332 Reviews

332 Reviews of Shottenkirk Toyota San Antonio - Service Center

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September 07, 2024

Bennett is my service consultant and does a fantastic job! He is professional, knowledgeable and kind. He keeps me informed throughout my visits. I have never had nothing but wonderful experiences wit More

by ROBYNGWALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Nice dealership. Appreciate the coffee while waiting. Service was good (15k tire rotation and fluids took just over 1-hour). More

by jimmy.childress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
September 07, 2024

Prices a little steep. Want to buckle and dime you. No treats for customers beside coffee! More

by RAY02RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
September 06, 2024

Tyler was excellent and your mechanic as well. They kept informed and Even went with me for a ride to test the car. Keep up the good work. More

by jiml21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech and mechanic were great
September 05, 2024

James was courteous and provided expedient service. We thought the "preventative" recommendations were overkill and very costly, however. But we'll be back. More

by JRVRHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Greene
September 05, 2024

Mr. J. J. Seinz has been my service advisor for many years. He is always very thorough and keeps me informed through out the service/repair of my 4runner. his follow up is excellent and he knows the ma More

by vfalls85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Andy Drexler, service technician is an excellent tech and is very knowledgeable and also keeps me informed about the condition of my vehicle.
September 04, 2024

Reviewed maintenance history with customer to provide the most accurate service. Kept customer aware of service progression to completion. More

by JHAYES6570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
September 03, 2024

My service advisor Carol Ann was great. I was informed of the services I needed and we discussed future services. More

by JKILBY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionists were great too.
September 03, 2024

Never been charged a credit card fee. .I don't think it's right for a business this size More

by shermanroberts37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Abedi
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

It's completely ridiculous that companies are now charging customers 3-5% for CC or debt cards. It's the price of owning a business. Next they'll charge for the coffee while you wait. More

by timfreeman81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
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