Shottenkirk Toyota San Antonio - Service Center

Tyler was excellent and your mechanic as well. They kept informed and Even went with me for a ride to test the car. Keep up the good work. They kept informed and Even went with me for a ride to test the car. Keep up the good work. More

James was courteous and provided expedient service. We thought the "preventative" recommendations were overkill and very costly, however. But we'll be back. We thought the "preventative" recommendations were overkill and very costly, however. But we'll be back. More

Mr. J. J. Seinz has been my service advisor for many years. He is always very thorough and keeps me informed through out the service/repair of my 4runner. his follow up is excellent and he knows the ma years. He is always very thorough and keeps me informed through out the service/repair of my 4runner. his follow up is excellent and he knows the maintenance well. More

Reviewed maintenance history with customer to provide the most accurate service. Kept customer aware of service progression to completion. most accurate service. Kept customer aware of service progression to completion. More

Never been charged a credit card fee. .I don't think it's right for a business this size .I don't think it's right for a business this size More

My service advisor Carol Ann was great. I was informed of the services I needed and we discussed future services. I was informed of the services I needed and we discussed future services. More

It's completely ridiculous that companies are now charging customers 3-5% for CC or debt cards. It's the price of owning a business. Next they'll charge for the coffee while you wait. charging customers 3-5% for CC or debt cards. It's the price of owning a business. Next they'll charge for the coffee while you wait. More

Bj was great from the time I drove up, til the time I drove off. The whole process was easy and I trust Toyota to let me know what my car needs. drove off. The whole process was easy and I trust Toyota to let me know what my car needs. More

It was a good experience with Bennett in Service, and we'd rate it 4.5 but could have been more personal. He seemed a little rushed. Jose in Sales was a 5. He went out of his way to help and knew his st we'd rate it 4.5 but could have been more personal. He seemed a little rushed. Jose in Sales was a 5. He went out of his way to help and knew his stuff! Jose was very personal and caring. More

Everything went well until they forgot to reset the maintenance warning. I had to return to the dealership to get it turned off. When I return to the dealership, I could not get anyone to come to my ve maintenance warning. I had to return to the dealership to get it turned off. When I return to the dealership, I could not get anyone to come to my vehicle. I feel I was actively ignored. I waited for a long time for someone to come and Check me in for service. In the end, it Only took a minute for the person who resolve the issue. However, this has left a sour taste in my mouth with regards to the overall service. More