Shottenkirk Toyota San Antonio - Service Center

Excellent service as always, on time and done to my satisfaction! Josh was awesome with explanations and attention to detail! satisfaction! Josh was awesome with explanations and attention to detail! More

I have used what used to be called Alamo Toyota for more than 30 years. My one visit since it has changed ownership was pleasant. My only complaint is the 3% added charge to your bill if using a credit ca than 30 years. My one visit since it has changed ownership was pleasant. My only complaint is the 3% added charge to your bill if using a credit card. I think that exhibits poor customer relations. I commend my service advisor for pointing out that change when arranging my service work to be done so that I was not surprised. A suggestion is to instead give a customer a 3% discount for paying by check or cash....a better marketing strategy. More

Josh V in Service is awesome. I just have to leave my keys and he takes care of my Car I just have to leave my keys and he takes care of my Car More

Dealt with Shelby, she was friendly and courteous. It was a pleasure dealing with her. It was a pleasure dealing with her. More

They always try to sell very expensive work, and now are charging a fee to use a credit card to pay a bill of hundreds of dollars. charging a fee to use a credit card to pay a bill of hundreds of dollars. More

Rush job not complete did not check everything on oil change And did not complete an inspection change And did not complete an inspection More

The service and personnel are very good but charging a 3% processing fee for using a credit card is outrageous and a nuisance. processing fee for using a credit card is outrageous and a nuisance. More

I upset that they didnt set my maintence light im going to have to bring my car back to have it reset and this is the second time this has happened to have to bring my car back to have it reset and this is the second time this has happened More

Very affordable except for the 3% credit card or debit card use. JJ was professional and courteous. card use. JJ was professional and courteous. More

Super fast and friendly service. Our advisor, James, was awesome and very informative about the needs of our Tundra. Thank you. Our advisor, James, was awesome and very informative about the needs of our Tundra. Thank you. More