Shottenkirk Toyota San Antonio - Service Center

I met with Jonah and he was great. Got everything on my car fixed that needed to be fixed. I was most impressed with the video that I was sent while I was in the waiting room and the a Got everything on my car fixed that needed to be fixed. I was most impressed with the video that I was sent while I was in the waiting room and the amount of information that they shared with me. Also, I'd like that I could pick and choose the things that I wanted to do and I didn't feel the pressure of a salesman trying to Make an up sale. Overall I was very pleased and I'll bring my car back. More

It is ridiculous that a major corporation like Toyota charges 3% to use a credit card. This completely dissuades me from using your dealership. SHAME on you!!! So greedy!!! Makes me not trust you charges 3% to use a credit card. This completely dissuades me from using your dealership. SHAME on you!!! So greedy!!! Makes me not trust you to buy a car from you if you’re going to nickel and dime me when I get any work done. Once I have completed my service package, you’ve LOST me as a customer for not only service but also for any future car purpose. Lost my trust!!! More

J J Saenz is my service advisor. He is focused and timely in managing my car repairs from beginning to end. I rate the service he provides at the highest level. He is focused and timely in managing my car repairs from beginning to end. I rate the service he provides at the highest level. More

Charging a 3% rate for paying using a credit card? ? That's sound like a Mom & Pop store. I still value working with JJ as my Service Manager ? That's sound like a Mom & Pop store. I still value working with JJ as my Service Manager More

I was greeted at my vehicle by a professional staff member who took my keys and showed me to the waiting area. My only complaint is that the waiting area is right in the middle of where sales are hap member who took my keys and showed me to the waiting area. My only complaint is that the waiting area is right in the middle of where sales are happening, the cashiers counter is there, and people are constantly coming and going. A room to the side where you can relax would be nice. More

I've been buying Toyota's from Alamo Toyota for at least 30 years and have had great service. I want to thank Mark, the GM, for making my experience this time so great. He's tops in my book. Thanks Mark and 30 years and have had great service. I want to thank Mark, the GM, for making my experience this time so great. He's tops in my book. Thanks Mark and the rest of your crew. More

Great Service as usual. Great location from where I live. Great quality in their Services. Friendly Service Staff. Great location from where I live. Great quality in their Services. Friendly Service Staff. More

Rod is always personable and explains options. I would recommend Rod as a Service advisor. I would recommend Rod as a Service advisor. More

I didn't like charging extra to use for services with an ATM card or credit card. Nothing told in advance about the charges ATM card or credit card. Nothing told in advance about the charges More

Good service and when they said it be an hour to hour and 20, they were spot on. Very happy! 20, they were spot on. Very happy! More