Shottenkirk Toyota San Antonio - Service Center

Made an appointment. My car (RAV 4 Prime) was taken in on time. Tyler Knight took great care of me. In and out in one hour! My car (RAV 4 Prime) was taken in on time. Tyler Knight took great care of me. In and out in one hour! More

Service was fine and representative was very polite. Left a voice mail when the car was ready to pick up. Left a voice mail when the car was ready to pick up. More

1. Brake light switch is bad and must be paid for and ordered. Requires 2 days delay and return trip for installation. 2. Price of switch and installation thereof is $344.34 or thereabouts. This is a r ordered. Requires 2 days delay and return trip for installation. 2. Price of switch and installation thereof is $344.34 or thereabouts. This is a ridiculous amount for a simple brake light switch. 3. Will consider purchasing switch and having family member install it. 4. On a positive note service person was courteous and friendly. 5. Will consider having future vehicle service work done elsewhere. More

Everyone was very helpful. Got my recall and second maintenance done promptly. Thank you very much. Got my recall and second maintenance done promptly. Thank you very much. More

Cory was not helpful at all. Not sure if I’m going back there for my auto services. Not sure if I’m going back there for my auto services. More

The waiting area is always clean and an easy place to wait for your vehicle. wait for your vehicle. More

Arrived, checked to carry out a recall on my Highlander, was completed in less than an hour, was completed in less than an hour, More

Rod was great. Got my car done and out in the time frame he said it would be. Great service. Got my car done and out in the time frame he said it would be. Great service. More

Shottenkirk Service team is very sloppy in their work. i asked to have among other things the cabin air filter replaced. while they completed the work, a piece of tape holding wires under the fan was rubb i asked to have among other things the cabin air filter replaced. while they completed the work, a piece of tape holding wires under the fan was rubbing against the blades or flapping in the air pressure. Thinking it somehow could have been my fault i learned how to remove the filter from the glove compartment area and then learned how to remove the lower dash panel and removed the fan motor myself, seeing a loose piece of tape underneath the fan blades. what sloppy work as the noise continued to grow louder the time i spent from having the filter replaced. i am now reconsidering the types of services i am receiving in regards to my 2010 Toyota Tundra. More

Took the car there yesterday because one of the warning lights was on. They told us that we had not invited the tires properly. The light came on again less than 48 hours after it left service. No one has lights was on. They told us that we had not invited the tires properly. The light came on again less than 48 hours after it left service. No one has to go back again. More