Shottenkirk Toyota San Antonio - Service Center

Great dealership I want to thank JJ he is a great advisor always taking care of me so happy to have a business with them always taking care of me so happy to have a business with them More

During my last service check I was told I needed a wheel alignment. I did not get one. This check the need for a wheel alignment was not indicated. Why then but not now?? alignment. I did not get one. This check the need for a wheel alignment was not indicated. Why then but not now?? More

Personnel was very customer focused. Everyone exhibited a friendly environment l. Service was very timely. Everyone exhibited a friendly environment l. Service was very timely. More

Everyone was very friendly the service was great fast and easy short time wait and coffee easy short time wait and coffee More

At least for this visit, it was frustrating. I got to the dealership for my 9:15 appointment, then waited until about 5pm when the car was finally ready. I could have done many things while wait I got to the dealership for my 9:15 appointment, then waited until about 5pm when the car was finally ready. I could have done many things while waiting, but because we didn’t know how long it would take, I kept asking the advisor every 30-60 minutes. I didn’t know it would take all day to change the front brakes. More

Have not been impressed with the service dept since Shottenkirk took over Alamo Toyota. Service is on the details! Shottenkirk took over Alamo Toyota. Service is on the details! More

Good service and fast work. Friendly service advisor. Explain everything to me so I can understand. what was being done. Friendly service advisor. Explain everything to me so I can understand. what was being done. More

Already wrote a review ~~ it appears this survey is messing up ~~ please simplify for your dedicated customers. messing up ~~ please simplify for your dedicated customers. More

Great service, but it’s absolutely ridiculous that there is a 3% service charge for credit cards. It’s 2024. I don’t carry cash or checks around with me. is a 3% service charge for credit cards. It’s 2024. I don’t carry cash or checks around with me. More

I recommend James if you’re here for service. He always calls his customers back and information is always abundant upon request. Straight shooter too. He always calls his customers back and information is always abundant upon request. Straight shooter too. More