Shottenkirk Toyota San Antonio - Service Center

Bennett was my advisor and he was very professional and got me on the road in 25 minutes. got me on the road in 25 minutes. More

I've been coming to this dealer for service on my cars for years it's been good service but now even better with the new ownership. for years it's been good service but now even better with the new ownership. More

Bexar County Justice Court awarded me a judgment against Shottenkirk Toyota for Deceptive Trade Practices. Here are the details. A Shottenkirk technician recommended replacing the AC condenser, which wou Shottenkirk Toyota for Deceptive Trade Practices. Here are the details. A Shottenkirk technician recommended replacing the AC condenser, which would have been a costly and unnecessary repair. Injecting a dye into the Freon gas is the proper method to detect a leak, which the technician did not perform. During my service visit regarding the Venza, I expressed my concern to the service representative that the air conditioner fails to cool effectively while in EV mode or when the vehicle is idling. In contrast, it performs exceptionally well in other situations. Given this, it was unnecessary to replace the AC condenser. My son researched and discovered that during Toyota's recall of the "Electronic Stability Control Module Software," some technicians neglected to reconnect the engine cooling fan harness. Your dealership performed the recall service but failed to reconnect this harness. According to information from Reddit, after I plugged in the harness, the air conditioner now cools when running in the EV mode or while idling. More

Anastasia & Bennett were great with customer service. Answered my questions. Fast service & turnaround time. Thank you Answered my questions. Fast service & turnaround time. Thank you More

“Really appreciate it, everything turned out great. ” “I appreciate the punctuality and quality work.”. Thank you... ” “I appreciate the punctuality and quality work.”. Thank you... More

They were very Helpful and friendly. Kept me updated with my car and answered questions I had Kept me updated with my car and answered questions I had More

James Greene was the was service advisor I have ever had. Welcomed me, kept me updated on progress, and returned my calls promptly. Welcomed me, kept me updated on progress, and returned my calls promptly. More

I got my head system (radio) fully replaced. They were diligent with the warranty company and getting the parts in. When I brought it back to get it replaced, it was only about 4 and a half hour They were diligent with the warranty company and getting the parts in. When I brought it back to get it replaced, it was only about 4 and a half hours and they had it done. Great Service! More

My service advisor James Greene at dealership is an ex-mechanic and he is the best!! ex-mechanic and he is the best!! More