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Shottenkirk Toyota San Antonio - Service Center

San Antonio, TX

4.2
385 Reviews

385 Reviews of Shottenkirk Toyota San Antonio - Service Center

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July 25, 2025

Bennett in service is always attentive and very professional in helping. He is very through in explaining what is being done and what needs to be addressed. More

by Jducote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett Hammon
July 25, 2025

Continued great service for the last 12 years st Toyota! We will continue to take our Toyota for service and when ready to purchase a new vehicle we will go to Shottenkirk! More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

This was the best service experience I have ever had In-N-Out in 25 minutes. Very friendly service advisor! More

by KAHUGHES22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arthur
July 22, 2025

A pleasant visit with in an hour. JJ was very kind and explained everything to me. More

by Atrevethan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
July 21, 2025

Super service always we always come here great staff great service great price no words More

by Ruminarox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Excellent service Have been there before. Will return again. Very professional staff and facility. Good job More

by Markbyrd901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Service Rep Kaitlyn has great customer service. She did an awesome job taking care of her customer. Thank you! More

by Joecatahay.afrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
July 16, 2025

I was very pleased with my service My advisor Carol Ann Higie was very helpful and knowledgeable and friendly. I would highly suggest Shottenkirk Toyota for all vehicle service. I will always do business w More

by vrichmond48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Ann Higie
Jul 16, 2025 -

vrichmond48 responded

I was very pleased with my service my advisor Carol Ann Higie was very helpful and knowledgeable and friendly I would highly recommend suggest Shottenkirk Toyota for all vehicle service. I always did business with them they also gave me a military discount.

July 14, 2025

James Greena is my advisor. He is the best! I can always count on him to keep me updated. I trust him fully with my truck. Thank you James! More

by Waggintails11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Greene
Jul 16, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you so much for your kind words and for recognizing James! We're lucky to have him on our team, and it's wonderful to hear how much you value his communication and care. Knowing you trust him fully with your truck means a lot to all of us. We'll be sure to share your appreciation with James—he’ll be thrilled to hear it. We look forward to continuing to provide you with the same great service every time!

July 14, 2025

Pete has been doing a great job always making sure we’re taking care of when we go More

by Hectormondragon48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Gascon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete
Jul 16, 2025 -

Shottenkirk Toyota San Antonio responded

Thank you for the great feedback! We're so glad to hear that Pete consistently takes care of you and ensures everything goes smoothly during your visits. His dedication to our customers truly makes a difference, and we’ll be sure to pass along your kind words. We appreciate your continued support and look forward to seeing you again soon!

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