Shottenkirk Toyota San Antonio
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,233 reviews
Very fast and friendly service personal. Work completed in a timely manner. Helpful, useful staff members. Work completed in a timely manner. Helpful, useful staff members. More
Dealership changed ownership about one year ago and reflects that has resulted in an attitude change that everything now is about the money. Except for Rod Herrera, people seem pushy and inside of prop reflects that has resulted in an attitude change that everything now is about the money. Except for Rod Herrera, people seem pushy and inside of property beginning to look stark and barren. Other than Rod, my interactions have been less than stellar. My wife’s Lexus was returned to me after service 2 weeks ago and seat was tilted way back and the settings for seats and other items were changed. Perhaps someone tried to reset notifications and was unfamiliar with how to do it on Lexus. The new porters also do not present very well with appearance. Finally, as a Toyota owner since 1984 and an Alamo//Shottenkirk customer since 1988, I believe my observations are valid. Also, the “misc” charge of $19.72 on my recent invoice is outrageous and reflects the direction the new regime is headed and not steeped in customer retention. More
It was good the wait wasn’t that long so it was worth the drive drive More
I have always had great service. From the ladies at the front desk as you entered Shottenkirk Toyota, the service department and sales consultant. From the ladies at the front desk as you entered Shottenkirk Toyota, the service department and sales consultant. More
I received the best service today and had been using previous Alamo Toyota about 15 years. Shottenkirk has raised the bar and I will definitely return for maintenance on our two Toyota vehicles. My se previous Alamo Toyota about 15 years. Shottenkirk has raised the bar and I will definitely return for maintenance on our two Toyota vehicles. My service advisor, JJ Saenz is very knowledgeable and customer service focused. A great communicator and kept me updated throughout my vehicle maintenance. More
That s was my first time going there was very pleased with the experience didn’t take as long I believe as it does at the dealership I usually go to with the experience didn’t take as long I believe as it does at the dealership I usually go to More
Was helped upon arrival. There was no waiting for service. Employees were professional and very helpful. Job was completed quickly.Elizabeth was my advisor. . There was no waiting for service. Employees were professional and very helpful. Job was completed quickly.Elizabeth was my advisor. . More




