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Shottenkirk Toyota San Antonio
San Antonio, TX
1,233 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,233 reviews
June 11, 2025
Very fast and friendly service personal. Work completed in a timely manner. Helpful, useful staff members. Work completed in a timely manner. Helpful, useful staff members. More
by Sharonroseoftx
Employees Worked With
June 10, 2025
Dealership changed ownership about one year ago and reflects that has resulted in an attitude change that everything now is about the money. Except for Rod Herrera, people seem pushy and inside of prop reflects that has resulted in an attitude change that everything now is about the money. Except for Rod Herrera, people seem pushy and inside of property beginning to look stark and barren. Other than Rod, my interactions have been less than stellar. My wife’s Lexus was returned to me after service 2 weeks ago and seat was tilted way back and the settings for seats and other items were changed. Perhaps someone tried to reset notifications and was unfamiliar with how to do it on Lexus. The new porters also do not present very well with appearance. Finally, as a Toyota owner since 1984 and an Alamo//Shottenkirk customer since 1988, I believe my observations are valid. Also, the “misc” charge of $19.72 on my recent invoice is outrageous and reflects the direction the new regime is headed and not steeped in customer retention. More
by skycop70
Employees Worked With
Rod Herrera
June 08, 2025
It was good the wait wasn’t that long so it was worth the drive drive More
by Decideriorod2023
Employees Worked With
June 05, 2025
I have always had great service. From the ladies at the front desk as you entered Shottenkirk Toyota, the service department and sales consultant. From the ladies at the front desk as you entered Shottenkirk Toyota, the service department and sales consultant. More
by flemingjudy1981
June 04, 2025
I received the best service today and had been using previous Alamo Toyota about 15 years. Shottenkirk has raised the bar and I will definitely return for maintenance on our two Toyota vehicles. My se previous Alamo Toyota about 15 years. Shottenkirk has raised the bar and I will definitely return for maintenance on our two Toyota vehicles. My service advisor, JJ Saenz is very knowledgeable and customer service focused. A great communicator and kept me updated throughout my vehicle maintenance. More
by Drush
Employees Worked With
JJ Saenz
June 04, 2025
That s was my first time going there was very pleased with the experience didn’t take as long I believe as it does at the dealership I usually go to with the experience didn’t take as long I believe as it does at the dealership I usually go to More
by DouglasBielefeld
Employees Worked With
June 04, 2025
Was helped upon arrival. There was no waiting for service. Employees were professional and very helpful. Job was completed quickly.Elizabeth was my advisor. . There was no waiting for service. Employees were professional and very helpful. Job was completed quickly.Elizabeth was my advisor. . More
by inabrown
Employees Worked With
Elizabeth
