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Shottenkirk Toyota San Antonio

San Antonio, TX

3.9
467 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 467 reviews

September 10, 2017

Service agent and experience at dealership was TOP NOTCH! I didn't buy my truck here because I found it at another dealer that had it in the color I wanted but I get it serviced here because it is close to h More

by LCWilson2016
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albert
Sep 11, 2017 -

Shottenkirk Toyota San Antonio responded

We appreciate the wonderful review and your repeat business! We will be sure to let Alberto know how grateful you were for his competent, prompt, and attentive service. We work hard to ensure the kind of hassle free service experience you had. Please feel free to contact us if you ever have any questions or concerns and we look forward to seeing you again in the future.

September 05, 2017

fair price, good experience We were shopping for a white/leather Toyota Sienna or a white Highlander. After a long day of shopping elsewhere, I called, and they said they had th More

by sincerecarbuyer
Recommend Dealer
Yes
Employees Worked With
Marty
Sep 06, 2017 -

Shottenkirk Toyota San Antonio responded

Thanks for sharing your review. We regret that we didn't have the white Sienna you were looking for, but we hope to see you again! Just let us know if we can be of service in the future.

July 25, 2017

Fair Price, Excellent Service My brother and I have been shopping for 4-Runner, Tundra for weeks, visiting the other Toyota dealerships. The experience at other dealers involved More

by mashman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Canales
Jul 26, 2017 -

Shottenkirk Toyota San Antonio responded

Thank you so much for your great review. We are thrilled that you enjoyed your visit with us and never felt pressured. We'll pass along your kind words to Cody!

July 03, 2017

Low tire pressure light I took my car in for scheduled maintenance and on the way home the low tire pressure light came on. After returning to the shop 3 times on 2 differen More

by Nurse
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott
June 26, 2017

Premier Service -- as usual I was running way behind on my recommended maintenance, but I got regular reminders until I finally got in there. I also needed a state inspection. More

by laineyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Blocker
Jun 28, 2017 -

Shottenkirk Toyota San Antonio responded

Thank you for your review! We're happy to hear that our service department was so helpful. We'll be sure to pass along your kind words. We look forward to seeing you again, we appreciate your business!

June 09, 2017

Truly exceptional - Thank you Roger Alcorta! Roger Alcorta made my shopping experience a breeze and so pleasant. I am recommending my friends to go see him for any car shopping. Rogers customer More

by chinadoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Alcorta
Jun 10, 2017 -

Shottenkirk Toyota San Antonio responded

We are grateful for the wonderful review! We are pleased that Roger was able to give you such a pleasant shopping experience. We are proud of him and all our staff for always providing such exceptional customer service. We are glad you're enjoying your new Toyota Camry XLE and welcome you back anytime.

June 09, 2017

Customer focused! No matter what the problem, Alamo Toyota employees will try to resolve it. I have always been treated with courtesy and given the attention necessar More

by Long-time Toyota owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Martinez
Jun 11, 2017 -

Shottenkirk Toyota San Antonio responded

We appreciate the great review! We pride ourselves on the sort of courteous and attentive care you've received with us. We will be sure to let Oscar and Albert know how grateful you were for their excellent customer service skills. We hope to make all our visitors as pleased by their time here. Please feel free to contact us anytime if you ever have any questions or concerns.

April 02, 2017

Delinquent The entire time spent with a not so helpful salesman was spent listening to most the other employees sitting around inside being loud obnoxious and vu More

by Rokmwhun
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Multiple
March 05, 2017

Dissapointed We just purchased a TOYOYA RAV 16 XLE and it came with a huge red stain it was supposed to be cleaned and detailed and is not so I am waiting to see i More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jeremy Sims, John Cortez, Joel Lopez
March 04, 2017

Alamo Toyota on 281 Wasted 2 trips to that dealership and 2.5 hours of wait time to be told that they had the wrong part to install! No apologies for the time I wasted... More

by Unhappycamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Duncan and Service Manager
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