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Shottenkirk Toyota San Antonio
San Antonio, TX
467 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 12:00 AM
Tuesday 7:00 AM - 12:00 AM
Wednesday 7:00 AM - 12:00 AM
Thursday 7:00 AM - 12:00 AM
Friday 7:00 AM - 12:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 467 reviews
April 04, 2019
Awesome. This was my third purchase from Alamo Toyota. The sales team is knowledgeable and friendly Got a great price on my trade and my new vehicle. Will This was my third purchase from Alamo Toyota. The sales team is knowledgeable and friendly Got a great price on my trade and my new vehicle. Will reccomend to all More
by Fitch, Patty 65
Employees Worked With
Ed Nealy, Ali Khan and Rick Medellin
April 02, 2019
Wonderful Experience My husband and I just purchased and Highlander today and Zach was wonderful to work with. He was very welcoming and polite from the search process to My husband and I just purchased and Highlander today and Zach was wonderful to work with. He was very welcoming and polite from the search process to the signing process. Anyone that is looking for a vehicle please be sure to see Zach at Alamo Toyota. Thank you Zach! We love our new car! More
by hcody
Employees Worked With
Zach Tyler
March 28, 2019
Satisfy experience Yes thanks to the comprehensive sales person who had the patience and work with us he understood what we really were looking for working with him gav Yes thanks to the comprehensive sales person who had the patience and work with us he understood what we really were looking for working with him gave us the chance to drive out the dealer a beautiful Rav 4 ... Thank you More
by Satisfy customer
Employees Worked With
Marty, Abel
March 13, 2019
Wonderful Experiences at Alamo Toyota Sales person went over all the features in the 4RUNNER that my husband and I were looking for but the best part of all was that he was not one bit pu Sales person went over all the features in the 4RUNNER that my husband and I were looking for but the best part of all was that he was not one bit pushy and after he provided us with all the information he left us alone so that we were able to discuss and make a decision! More
by Irma & Edward
Employees Worked With
Carl Jr. and the manager for Alamo Toyota
February 28, 2019
Liars go to xxxx I have an email in black and white showing the price of the car I want to purchase. I went there and they dishonored it. I’m a veteran and that’s one I have an email in black and white showing the price of the car I want to purchase. I went there and they dishonored it. I’m a veteran and that’s one thing I’m taught to give. These people are liars especially Marty Schlabig. Why even employ a person like that? Anyways. I do not recommend buying from this lucrative dealership. More
by No credibility
Employees Worked With
Other Employees :
Marty Schalbig, Blake Heggie, Nick Stephens, Jessica Carlile, Christel Cervantez
January 28, 2019
DONT GO !!!!! DONT GO TO ALAMO TOYOTA!!! THE SALESPERSON CARL SOLD ME A CAR WITH 2 RECALLS!!! THEY TOOK MY MONEY AND LET DRIVE A CAR WITH 2 RECALLS...DIDNT GIVE A D DONT GO TO ALAMO TOYOTA!!! THE SALESPERSON CARL SOLD ME A CAR WITH 2 RECALLS!!! THEY TOOK MY MONEY AND LET DRIVE A CAR WITH 2 RECALLS...DIDNT GIVE A DAM ABOUT MY SAFETY!!! RUN THE OTHER WAY!!! I WISH I HAD READ THE REVIEWS BEFORE GOING THERE!!!! I HAVE LEARNED MY LESSON!!!! THEY ARE DIRTY!!!! :-( :-( :-( More
by Deeptan
Employees Worked With
Carl and Mario, Christel Cervantez
January 11, 2019
Auto service Mechanic Tech no experience in mechanical Do not bring your car to Alamo Toyota dealership for Repair Service. All Auto Adviser consultant and Mechanic Tech on commission, they are such a big Do not bring your car to Alamo Toyota dealership for Repair Service. All Auto Adviser consultant and Mechanic Tech on commission, they are such a big lie and get you money. Repair crap and end up with your car driver safety problem. If you don't want to put your life to R.I.P. do not go to Alamo Auto dealership. More
by Jenny1233
Employees Worked With
Jessica Carlile
October 19, 2018
Will Never Buy Another Toyota 2017 Toyota Tacoma would not start, service advisor insisted we jump start it even though we knew it was not the battery. We had it towed to dealersh 2017 Toyota Tacoma would not start, service advisor insisted we jump start it even though we knew it was not the battery. We had it towed to dealership and for a few days they had no idea what was wrong with the truck. Then they decided that it had been struck by lightning. The whole time asking over and over if we had jump started the car (bad jump starts can kill the computer and are not covered by warranty) Then I was told "we don't know what happened, we can't prove it was lightning, we don't know what it was but it's not covered under warranty." I filed a claim with Toyota and suddenly Alamo decided it was caused by lightning. The last straw was service Manager Scott telling me, "It's no skin off my nose, I get my paycheck no matter who pays to fix your car." We will tow the truck from Alamo, pay to have it fixed elsewhere then immediately trade it in on a car that can make it through a rain storm. The Tacoma was parked within 12 - 18 inches from a 2017 Jeep and a 2018 F250, both of which were fine. Never another toyota and definitely never Alamo Toyota. More
by azeped
Employees Worked With
Sean, Scott, Miguel Diaz
August 22, 2018
Worst customer Service Went in today to take a look at a vehicle (Toyota Truck) worst customer service I have ever experienced Unprofessional manger staff / sales staff in t Went in today to take a look at a vehicle (Toyota Truck) worst customer service I have ever experienced Unprofessional manger staff / sales staff in the used car area. My whole take on this attitude is there making to much money and don’t give a rats @$$ if they can sell you a car or not. WILL NOT EVER RETURN TO SHOP HERE. By the way this was my second time coming to this place first time was bad chalk it up to not everyone can have a good day so. I came in again but it has been a couple years but nope same unprofessional acting with customers and acting as if they don’t want to sale to you never again Alamo Toyota. Just my two cents buyers beware. Retired US Army Colonel More
by Dude
Employees Worked With
Not listed?
November 19, 2017
Bad experience overall I took my vehicle to get oil change but the advisor recommended I do an alignment and tire rotation. My truck was in their shop for 7 hours and when I I took my vehicle to get oil change but the advisor recommended I do an alignment and tire rotation. My truck was in their shop for 7 hours and when I picked up the truck the alignment was not done properly. Keep in mind that my truck didn't need an alignment when I took it in but I still went with their recommendation. Now I have a humming noise when I am driving and the alignment is not done properly. When I went back after I picked up the truck right away, the advisor seem agitated and didn't seem like you wanted to help. He took my truck back to the shop and 10 minutes later brought the truck back and said that his alignment machine is right and they rotated the tires back to the original location. So basically, I paid for tire rotation but didn't get the tires rotated and on top of it my alignment is messed up now. I spoke to the service manager and he had told me to bring it back so they can take a look at it again. I've been dealing with Toyota Boerne for many years and will continue to do so after this unsatisfactory experience with Alamo Toyota. Long story short, 2 more attempts and my truck is still misaligned. I spoke to the service manager, Scott knight, and customer service had gotten worse everytime. He suggested that the mileage on my vehicle is high so the alliginment is fine for the age. At the end, they have no solution for the problem they created. I filed a complaint with Toyota and waiting on the results. More
by Alexs
Employees Worked With
Scott knight
