Shottenkirk Toyota San Antonio

Wonderful Experiences at Alamo Toyota Sales person went over all the features in the 4RUNNER that my husband and I were looking for but the best part of all was that he was not one bit pu Sales person went over all the features in the 4RUNNER that my husband and I were looking for but the best part of all was that he was not one bit pushy and after he provided us with all the information he left us alone so that we were able to discuss and make a decision! More

Liars go to xxxx I have an email in black and white showing the price of the car I want to purchase. I went there and they dishonored it. I’m a veteran and that’s one I have an email in black and white showing the price of the car I want to purchase. I went there and they dishonored it. I’m a veteran and that’s one thing I’m taught to give. These people are liars especially Marty Schlabig. Why even employ a person like that? Anyways. I do not recommend buying from this lucrative dealership. More

Bad experience overall I took my vehicle to get oil change but the advisor recommended I do an alignment and tire rotation. My truck was in their shop for 7 hours and when I I took my vehicle to get oil change but the advisor recommended I do an alignment and tire rotation. My truck was in their shop for 7 hours and when I picked up the truck the alignment was not done properly. Keep in mind that my truck didn't need an alignment when I took it in but I still went with their recommendation. Now I have a humming noise when I am driving and the alignment is not done properly. When I went back after I picked up the truck right away, the advisor seem agitated and didn't seem like you wanted to help. He took my truck back to the shop and 10 minutes later brought the truck back and said that his alignment machine is right and they rotated the tires back to the original location. So basically, I paid for tire rotation but didn't get the tires rotated and on top of it my alignment is messed up now. I spoke to the service manager and he had told me to bring it back so they can take a look at it again. I've been dealing with Toyota Boerne for many years and will continue to do so after this unsatisfactory experience with Alamo Toyota. Long story short, 2 more attempts and my truck is still misaligned. I spoke to the service manager, Scott knight, and customer service had gotten worse everytime. He suggested that the mileage on my vehicle is high so the alliginment is fine for the age. At the end, they have no solution for the problem they created. I filed a complaint with Toyota and waiting on the results. More

Service agent and experience at dealership was TOP NOTCH! I didn't buy my truck here because I found it at another dealer that had it in the color I wanted but I get it serviced here because it is close to h I didn't buy my truck here because I found it at another dealer that had it in the color I wanted but I get it serviced here because it is close to home. I have been twice and the people and the service are excellent and hassle free. Not one negative! My service agent, Alberto was MORE than competent and took care to get my truck service quickly and even replace my battery without questions. I will be back next time and I will buy from here next time also. More

fair price, good experience We were shopping for a white/leather Toyota Sienna or a white Highlander. After a long day of shopping elsewhere, I called, and they said they had th We were shopping for a white/leather Toyota Sienna or a white Highlander. After a long day of shopping elsewhere, I called, and they said they had them in stock. When it came time to purchase a vehicle, they did not have a white Sienna available. They offered me a very good price on a silver Sienna. In the end, I did not purchase from them because I had my heart set on a white vehicle, but I will return to them when we go to replace another vehicle in the next 6-12 months. More

Fair Price, Excellent Service My brother and I have been shopping for 4-Runner, Tundra for weeks, visiting the other Toyota dealerships. The experience at other dealers involved My brother and I have been shopping for 4-Runner, Tundra for weeks, visiting the other Toyota dealerships. The experience at other dealers involved a lot of pressure, talking about trade=in and not just about what I wanted, showing me colors and versions of truck I was not interested in. My husband suggest Alamo. When we arrived in the very hot parking lot, a salesman walked by and immediately turned and asked us if he could help us. Cody C. was extremely knowledge not only about the 4-runner but any other car on the lot we asked about. He never pressured me to buy, always asking me what I wanted. Because of Cody's salesmanship, his kind and light hearted nature, his no pressure approach.we not only bought my 4-runner from him but my brother also purchased a Tundra that day More