Shottenkirk Toyota San Antonio

My lease was coming up on my Tacoma so we started looking for a vehicle. We went to Alamo Toyota because we figured with Toyota’s name attached it would be decent. Well we were looking to keep our payment be for a vehicle. We went to Alamo Toyota because we figured with Toyota’s name attached it would be decent. Well we were looking to keep our payment below 440.00 so we were looking at a Mazda that was on the lot. The sales guy went in to get keys to test drive and comes out with keys to a 2018 Rav 4. He said his finance manager said it was with in our price range. Needless to say I was stupid and bought it even though it was 620.00 payment. Well here we are May 24th and the lease on the Tacoma that was traded in on April 8th has still not been paid off. Yes the dealership reimbursed me for the payment and paid a month on the Rav 4 but it still needs to be paid off. When ever we call we get told that they sent it last week and it will be taken care of. They blame Toyota financial for being short staffed instead of the dealership having lazy people. I have since gone to a different dealership and bought a brand new truck and suv and traded the Rav 4 in and my trades in are already paid off. I will never recommend Alamo Toyota due to their shady practices. And they already sold the Tacoma. I’m on the verge of hiring an attorney. Good luck if you ever do business there. More

Carols was EXCELLENT. He kept me up-to-date and I was 100% satisfied with his handling of my vehicle. I now have a new service writer. I love this service department. I He kept me up-to-date and I was 100% satisfied with his handling of my vehicle. I now have a new service writer. I love this service department. I've been bringing my 2018 camry and before that my 2017 corolla here. Would NEVER go anywhere else. More

Sean was wonderful help getting car serviced. They were fast and courteous and the prices were good too. They were fast and courteous and the prices were good too. More

Responsive, fair and a pleasure to work with! We highly recommend the dealership and just purchased our second vehicle from them. We highly recommend the dealership and just purchased our second vehicle from them. More

Mr. Rivera made the purchase a professional and customer-focused experience. Much appreciated. Made sure all instrumentation and vehicle capabilities were fully explained to customer satisfaction. customer-focused experience. Much appreciated. Made sure all instrumentation and vehicle capabilities were fully explained to customer satisfaction. We were not rushed through the sales process. His customer-focus was exceptional. More

They sold me a lemon car. I have had to pay for 4 major repairs and I've only owned this car for a year. They did a complete inspection of the vehicle but they didn't see the I have had to pay for 4 major repairs and I've only owned this car for a year. They did a complete inspection of the vehicle but they didn't see the cracked oil pan? Insane!!!! They wanted to charge 8,000 bucks for an inspection where they didn't even notice the cracked oil pan????? ON TOP OF THAT when I had them fix it, they STILL didn't notice the cracked oil pan and said it was the drain plug? Finally went to another mechanic and guess what, they noticed it right away! Still had to pay 2000 for that repair. Now I have another issue. Alamo toyota are scammers More

Since I bought my 2017 RAV4 at Alamo Toyota, all my maintenance was done at their facility. I am very satisfied with their work. My service advisor Michael L. is very professional. maintenance was done at their facility. I am very satisfied with their work. My service advisor Michael L. is very professional. More

Complete eng change asst Mason did outstanding job preformance.I rate this person and all the people that work on my 2019 Toyota yards A+ jod preformance.I rate this person and all the people that work on my 2019 Toyota yards A+ jod More

I would like to say a BIG Thank you to Alamo Toyota and their team for a great car-looking/buying experience. My husband and I met with Glenn in sales to discuss and test drive a particular vehicle - he co their team for a great car-looking/buying experience. My husband and I met with Glenn in sales to discuss and test drive a particular vehicle - he could not have been more professional or attentive to what we were looking for. Erbin in financing was also just a pleasure to work with. He really listened to our wants, needs, and concerns and did everything to make it right. While we did not purchase a car, it was solely because of a lack of inventory which is no fault of the Alamo Toyota team. I would highly recommend this dealership to family and friends as a place to go if in the market for a car and will personally recommend these to individuals to seek out to assist in the car buying process. Again, thank you, Glenn and Erbin, for all your assistance we appreciate it! More

Last Saturday (10/29/2022) I came into your dealership without much hope of finding a new Tacoma. I had watched your website inventory and nothing seemed to show up that I would want that was in my budge without much hope of finding a new Tacoma. I had watched your website inventory and nothing seemed to show up that I would want that was in my budget. Rigo Serrano did not "sell" me a new Tacoma--he helped me find a better deal than I thought possible. Thank you Rigo, and thank you Alamo Toyota. I had used you for service on my 2019 Tacoma for three years, and am happy to have a new one for you to service for the next three years. Rich Jenkins More