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Shottenkirk Toyota San Antonio
San Antonio, TX
467 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 12:00 AM
Tuesday 7:00 AM - 12:00 AM
Wednesday 7:00 AM - 12:00 AM
Thursday 7:00 AM - 12:00 AM
Friday 7:00 AM - 12:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 467 reviews
Verified Customer
August 01, 2024
Will never go back to Shottenkirk Toyota. .. 2022 Tacoma - Rear drums were out of round from the day I picked up truck from dealership. Truck "pulsated" whenever applying brakes. Requested .. 2022 Tacoma - Rear drums were out of round from the day I picked up truck from dealership. Truck "pulsated" whenever applying brakes. Requested brakes be looked at EVERY TIME I took it in for service. Always the same answer, "Tech could not duplicate issue, brakes are fine". Finally after TWO YEARS of request, I had tech ride with me so I could demonstrate and the tech agreed the drums were out of round so they FINALLY replace the drums on the rear. However, the NEW drum were out of round also and the dealership refused correct the issue. I had to take the truck to another mechanic to have the drums turned. It has been two weeks and the brakes working GREAT... no thanks to Shottenkirk. More
by Michael U.
Employees Worked With
July 31, 2024
Worst dealership ever. Did not get my car and they are holding on to my down payment. It was excuse after excuse from everybody there. Now they tell me the bank has my m Did not get my car and they are holding on to my down payment. It was excuse after excuse from everybody there. Now they tell me the bank has my money... More
by turrubiatesmartin96
July 31, 2024
I cannot say enough about Rod my service advisor! He’s always professional kind and honest explaining everything through the whole process! Always keeps me coming back. He’s always professional kind and honest explaining everything through the whole process! Always keeps me coming back. More
by MISENER.DANIEL
Employees Worked With
July 31, 2024
Customer service representative (James Greene) was extremely professional, courteous, and kept me well-informed of the condition and status of the service. extremely professional, courteous, and kept me well-informed of the condition and status of the service. More
by rdcampos
Employees Worked With
James Greene
July 31, 2024
Advisor never greeted me. Had to seek out help to get checked in. Then nobody came and told me when my car was ready. Had to seek out a random advisor to finish up. Poor custo Had to seek out help to get checked in. Then nobody came and told me when my car was ready. Had to seek out a random advisor to finish up. Poor customer service overall. More
by whitneybriseno
Employees Worked With
Josh Vidaurri
