Shottenkirk Toyota San Antonio

Great service. I was able to get my 4Runner in right on schedule. I asked to have it back in a couple of hours and Cory made it happen, despite the fact they had I was able to get my 4Runner in right on schedule. I asked to have it back in a couple of hours and Cory made it happen, despite the fact they had 160 vehicles coming in that day. Thank you Cory! More

While the service was fine, I have a big problem with the additional 3% charge for using a debit card and I will not return. The vast majority of people use cards so this additional charge should be part of additional 3% charge for using a debit card and I will not return. The vast majority of people use cards so this additional charge should be part of the price. The ownership of this dealership has put profit over service. Same thing goes on the sales side where they force an appearance protection package. I will take my business somewhere else due to the ownership and policies. More

One of the easiest car p7rchases that I've had. Both Simon (my salesperson), and Roy (my finance guy) were the best in keeping me advised of how my car deal was going. Simon took the time to let m Both Simon (my salesperson), and Roy (my finance guy) were the best in keeping me advised of how my car deal was going. Simon took the time to let me see which car I wanted without any pressure. A big Thank You from me for that! More

This dealership has a fantastic staff. My salesman was very nice, courteous, and professional. Other staff members were always making sure that I was being taken care of and offered their My salesman was very nice, courteous, and professional. Other staff members were always making sure that I was being taken care of and offered their assistance. The reason that I'm giving the four stars is after the sale and returning home, I only had one key. I went back for a second key to be told that they only have one. I think you should offer up. My salesman (Corey Harris) was a pleasure to do business with. Kudos to him!! More

While shopping for a third vehicle, I scheduled a service and warranty repair appointment with the service team. I arrived about 10 minutes before my scheduled time and was informed that the warranty part wa and warranty repair appointment with the service team. I arrived about 10 minutes before my scheduled time and was informed that the warranty part was not there and that my truck wasn’t due for an oil change for another 5000 miles but they would recommend a front end alignment for $139 as recommended by Toyota, I proceeded with the recommended service but would have preferred that the entire appointment be deferred until the warranty part was confirmed to be onsite. Now I need to arrange an oil change and warranty part replacement. This could have all been communicated at the request. More

Cory was arrogant when I told him the prices were to high. He did not give a xxxx about my concerns that your prices have gone up considerably. Late last year an oil change and tire rotation was $114 pl high. He did not give a xxxx about my concerns that your prices have gone up considerably. Late last year an oil change and tire rotation was $114 plus tax. Now I ended up paying $135 for the same service. I was curious and not one person have a xxxx about how I felt. I'd give a 0 but 1 star is all I can give. The dealership has not even sent me and discount coupons in the mail for oil changes. I cam to y'all for service and you most likely lost my service going forward. More

I Waited for 25 minutes just to check in my car and I had an appointment. an appointment. More

We have had good experiences at Alamo Toyota for 17 years now. Thanks to all! now. Thanks to all! More

We've been buying and maintaining Toyotas here since 2007, and all of the staff members have been very helpful. 2007, and all of the staff members have been very helpful. More

Always my go to for service. Josh VIDAURRI the service guy always awesome, extremely knowledgeable and knows his job above & beyond. Service is awesome and 5 stars & above👌Mark Josh VIDAURRI the service guy always awesome, extremely knowledgeable and knows his job above & beyond. Service is awesome and 5 stars & above👌Mark C😀 More