Shottenkirk Toyota San Antonio

Super fast service! !! Always have had great luck and service from Josh…promote him now!!!! !! Always have had great luck and service from Josh…promote him now!!!! More

Representative worked patiently waiting for my decision to buy. Too many miles on the car for year ofe vehicle to buy. Too many miles on the car for year ofe vehicle More

We purchased two cars from Shottenkirk in two weeks with Alex Sanchez and he was fantastic. Helpful from the start to the end. Cannot highly recommend him enough. Alex Sanchez and he was fantastic. Helpful from the start to the end. Cannot highly recommend him enough. More

The credit card fee is terrible. Will probably not go back after being a customer for over 10 years and purchasing 2 vehicles from Alamo Toyota. Will probably not go back after being a customer for over 10 years and purchasing 2 vehicles from Alamo Toyota. More

Excellent customer service. We did not have an appointment, but they took care of us in a timely manner. We did not have an appointment, but they took care of us in a timely manner. More

Good service but 1. 5 hours for tire rotation us a long time. I was kept apprised of status of work being done. 5 hours for tire rotation us a long time. I was kept apprised of status of work being done. More

Shelby provided great service when I arrived and kept me informed of everything. Thank you. informed of everything. Thank you. More

Shelby was an awesome rep, took care of my vehicle and concerns with water pump and thermostat. Thank you concerns with water pump and thermostat. Thank you More

Very reliable a bit long but comfortable Everyone was courteous And explained everything really well thank you you till next time courteous And explained everything really well thank you you till next time More

Accountability. That’s what I’m looking for when I come to a service department for my brand new vehicle. The only thing I’m trying to do is maintain my factory warr That’s what I’m looking for when I come to a service department for my brand new vehicle. The only thing I’m trying to do is maintain my factory warranty. When I discover that I am charged for a service that is meant to maintain my factory warranty. Invoiced and charged. Then discover 10 minutes later when I drive home that my service wasn’t even done. Very concerning, considering the invoice showed that my service was done, I was told by my service representative that the service was completed. Only to discover after about five hours of being at the dealership service department and driving home a short 3 miles that the service were completed that I was charged for. I think it’s extremely concerning a new takeover of management and title change of the dealership that the technicians are charging for services that they are not completing. I can only wonder how many other people did not notice that they were not given the services that they were charged for. I’ve been told that Pete is the new service Director of this dealership…. i’m looking forward to a conversation with you about a pattern of concerning work that is done by your technicians. My phone number is 210-550-8797. You ignored me for almost an hour the last time I was there and I am hoping that we can come to an agreement and understanding on how services should be performed on my vehicle and every other partner/customer of your dealership moving forward. More