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Shottenkirk Toyota San Antonio
San Antonio, TX
467 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 12:00 AM
Tuesday 7:00 AM - 12:00 AM
Wednesday 7:00 AM - 12:00 AM
Thursday 7:00 AM - 12:00 AM
Friday 7:00 AM - 12:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 467 reviews
October 05, 2024
We took our RAV 4 in for an alignment and a fuse replacement. They fried our computer chip by accident. Cory tried to make it right with a car rental but still…. It was a lot of unnecessary stress a replacement. They fried our computer chip by accident. Cory tried to make it right with a car rental but still…. It was a lot of unnecessary stress as we were leaving on a long trip in 2 weeks. They didn’t think it would be fixed before we left but it was. I don’t know how the tech made such a huge mistake. More
by KATHYGRIFFITH2
Verified CustomerEmployees Worked With
Cory
October 05, 2024
I recommend James if you’re here for service. He always calls his customers back and information is always abundant upon request. Straight shooter too. He always calls his customers back and information is always abundant upon request. Straight shooter too. More
by dguedea1984
Employees Worked With
Parts department
October 05, 2024
Great service, but it’s absolutely ridiculous that there is a 3% service charge for credit cards. It’s 2024. I don’t carry cash or checks around with me. is a 3% service charge for credit cards. It’s 2024. I don’t carry cash or checks around with me. More
by wbrundridge
Employees Worked With
Shelby - good service
October 03, 2024
James the service rep was great, however repair problems not completely solved. 1. Engine is still misfiring when I start up the Prius with a rumbling sound and car shakes at the front end. 2. Right whee not completely solved. 1. Engine is still misfiring when I start up the Prius with a rumbling sound and car shakes at the front end. 2. Right wheel ocansionally acts like it is slipping - you replaced the wheel bearings on both front tires, completed the fron wheel alignment, however the right wheel is still acting up. It cost me almost $5,000 for the repairs - and still having issues.... More
by EDGRAY
Employees Worked With
James - Service Department was very Helpful, considerate and a good listener.
October 03, 2024
Worst customer I’ve ever experienced…. in every way! Have driven Toyota’s for life! This dealership has consistently been the worst! in every way! Have driven Toyota’s for life! This dealership has consistently been the worst! More
by BRADYZMOM1996
Employees Worked With
Rod - Service Rep.
October 02, 2024
The new ownership is not providing the same service as Alamo did. I waited for 20 min for advisor. A porter noticed and got me an advisor. I had an appointment. I do not even want to talk about how I was Alamo did. I waited for 20 min for advisor. A porter noticed and got me an advisor. I had an appointment. I do not even want to talk about how I was so disappointed the last time I went. I feel that I need to find a new dealer. By the way....They should have not changed the name.. More
by TAMMYP1004
Employees Worked With
no
October 01, 2024
Service advisor was very short and provided the bare minimum for customer service. She also rushed me to the cashier before answering all my questions. In addition, the 3% charge for credit card transac minimum for customer service. She also rushed me to the cashier before answering all my questions. In addition, the 3% charge for credit card transactions is ridiculous. More
by phucl88
Employees Worked With
Service advisor
