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Shottenkirk Toyota San Antonio

San Antonio, TX

3.9
465 Reviews
As the premier Toyota Dealer in the San Antonio Area, Alamo Toyota is here for your entire car buying needs. Our family owned and operated dealership offers a No-Pressure environment, with a wide selection of New Toyotas, Certified Pre-Owned Toyotas, and other Used vehicles. Whether it’s Financing, Toyota Service, or Toyota Parts you need, you've come to the right place! We also have the only Toyota Certified Body Shop in South Texas!
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18019 US-281

San Antonio, TX

78232

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Showing 465 reviews

October 07, 2024

During my last service check I was told I needed a wheel alignment. I did not get one. This check the need for a wheel alignment was not indicated. Why then but not now?? More

by ajjones3907
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Boulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Have not been impressed with the service dept since Shottenkirk took over Alamo Toyota. Service is on the details! More

by BIGAL1917
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Ron Herrera
October 06, 2024

Everyone was very friendly the service was great fast and easy short time wait and coffee More

by HELENTORRES.TH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ralph Badillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

At least for this visit, it was frustrating. I got to the dealership for my 9:15 appointment, then waited until about 5pm when the car was finally ready. I could have done many things while wait More

by MMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know his last name, he’s a service advisor named Harold
October 06, 2024

Personnel was very customer focused. Everyone exhibited a friendly environment l. Service was very timely. More

by Bobjcovington15
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Benjamin Fonseca
October 05, 2024

Good service and fast work. Friendly service advisor. Explain everything to me so I can understand. what was being done. More

by jryoung49
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
J J Fonseca
October 05, 2024

We took our RAV 4 in for an alignment and a fuse replacement. They fried our computer chip by accident. Cory tried to make it right with a car rental but still…. It was a lot of unnecessary stress a More

by KATHYGRIFFITH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory
October 05, 2024

I recommend James if you’re here for service. He always calls his customers back and information is always abundant upon request. Straight shooter too. More

by dguedea1984
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Parts department
October 05, 2024

Great service, but it’s absolutely ridiculous that there is a 3% service charge for credit cards. It’s 2024. I don’t carry cash or checks around with me. More

by wbrundridge
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shelby - good service
October 05, 2024

Already wrote a review ~~ it appears this survey is messing up ~~ please simplify for your dedicated customers. More

by SHELLIDUNN3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Josh Vidaurri
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