Shottenkirk Toyota Granbury - Service Center

I made an appointment for service on my car, they took over two hours for an oil change. When I asked why it took so long the attended said the maintenance plan I had wasn’t a common one they use. My ca over two hours for an oil change. When I asked why it took so long the attended said the maintenance plan I had wasn’t a common one they use. My car is a Toyota, with a Toyota plan….when I first bought my Toyota the service was amazing, they seem to be getting worse. They also obviously dig through my glove box because there were items from my glove box on the floor board of my car when they finished. Can they at least be neat and put things back when they go into my glove box, or maybe ask me for what they need? More

Very professional and polite service agents. Work always done right first time. They always know what needs to be done. done right first time. They always know what needs to be done. More

Professional, timely, and quality service. Thanks for always doing an excellent job when I bring my Highlander in for service! always doing an excellent job when I bring my Highlander in for service! More

Every time I get my car serviced at Shottenkirk, I receive quick and friendly service receive quick and friendly service More

Garland is the best, wouldn’t take my truck to anyone else. She is freat else. She is freat More

Great place for purchase and service. I would not use anyone else. Please never get like the dealership in the metroplex. anyone else. Please never get like the dealership in the metroplex. More

Service was excellent as always! In and out in one day. Always appreciate the service team. Always appreciate the service team. More

Brought Highlander in for recall. Involved reprogramming and they could not get their two devices to work. Wasted 2 hours. and they could not get their two devices to work. Wasted 2 hours. More

No one greeted me in service area. Had to go in and wait.only one employee in service on a Saturday. wait.only one employee in service on a Saturday. More

The entire staff was very polite! The service was prompt and the lobby was nice and clean! and the lobby was nice and clean! More