Shottenkirk Toyota Granbury - Service Center

I can't say enough GREAT about Alex, my service rep. He went WAY BEYOND my expectations dealing with my repeated "rodent eating" issues. Thanks to him and the team for getting me comfortably back on t He went WAY BEYOND my expectations dealing with my repeated "rodent eating" issues. Thanks to him and the team for getting me comfortably back on the road as fast as they could. More

Very professional. Vehicle was finished in a timely mannerwill return when service is needed again . Vehicle was finished in a timely mannerwill return when service is needed again . More

Set appointment time for transportation rather than wait, gone to lunch, no updates or adjustments for inconvience! gone to lunch, no updates or adjustments for inconvience! More

We have all our Toyota service done there. Always treated in a professional and courteous manner. Always treated in a professional and courteous manner. More

Garland has excellent customer service ! Was taken care of in a timely manner. Thank You! Was taken care of in a timely manner. Thank You! More

We went in for our 15,000 maintenance. In and out in an hour. Kept us informed of what they did. In and out in an hour. Kept us informed of what they did. More

Had to wait 4 hours to get an update to my radio. I watched everyone else arrive and leave with more extensive work completed on their vehicles. At least it was free and the employees were nice…. I watched everyone else arrive and leave with more extensive work completed on their vehicles. At least it was free and the employees were nice…. More

Service was beyond our expectations. We were met in the drop off lane the minute we arrived. Toyota software update was completed and new battery installed in 90 minutes. Best dealership experience ever. drop off lane the minute we arrived. Toyota software update was completed and new battery installed in 90 minutes. Best dealership experience ever. More

Things were great. Got there at 7 AM AND WAS OUT ABOUT 7:45. Service was great and people were very friendly. Job well done 7:45. Service was great and people were very friendly. Job well done More

Everyone that I talked to was very nice very helpful with the knowledge to answer the questions I asked. I would recommend them to any of my friends without hesitation! The cashier at the end of my visi with the knowledge to answer the questions I asked. I would recommend them to any of my friends without hesitation! The cashier at the end of my visit was soo nice. Friendly. I got to have a small talk with her and she was polite, interested in what I said and did not make me feel like a number. More