Shottenkirk Toyota Granbury - Service Center

Everyone was very polite and friendly and helpful. I wanted a quote for an extended warranty and was escorted to the office of the person who could help me. I will be getting a warrant with this deale I wanted a quote for an extended warranty and was escorted to the office of the person who could help me. I will be getting a warrant with this dealership More

I had a good experience from beginning to end. Nothing I would change if I had to do it over again. Nothing I would change if I had to do it over again. More

Garland was very professional. She cared for the whole process from booking the appointment all the way through the finish of the appointment. She even caught a mistake in commun She cared for the whole process from booking the appointment all the way through the finish of the appointment. She even caught a mistake in communication with the making of my valet key before it was made. I appreciate the extra effort she gave during this visit. More

Not too happy, still have a clunking noise when braking and starting up! Will take back. and starting up! Will take back. More

Worse maintenance I’ve ever received in my life. I’ll never return. And I’ve been a returning customer for over 10 years. Alex and Mathew did everything to fix problem. So not on them. But the actu I’ll never return. And I’ve been a returning customer for over 10 years. Alex and Mathew did everything to fix problem. So not on them. But the actual tech messed my car up. And didn’t even know until I pointed it out. A total safety issue for the community. If that’s how they repair things. More

Garland was informative about service required for my Tundra which I scheduled with her. She called when work was finished and showed concern that I got the message left on the phone. Good personality an Tundra which I scheduled with her. She called when work was finished and showed concern that I got the message left on the phone. Good personality and friendly help for routine service required for the 2016 Tundra. More

The service dept. was very friendly, gave me a quote before work was done. Work was done quickly. was very friendly, gave me a quote before work was done. Work was done quickly. More

Buying here, probably not, servicing here, always. I give this dealership a lot of credit for my Camry going over 220,000 miles so far. Last service visit was excellent. I give this dealership a lot of credit for my Camry going over 220,000 miles so far. Last service visit was excellent. More

Kem, Cari And Denise Made My visit feel at Home Also salesman Mr, Black Took the time Show me the New 2022 Tundra which I am planning to purchase . salesman Mr, Black Took the time Show me the New 2022 Tundra which I am planning to purchase . More

Very friendly service and thorough check out. I believe her name was Cari? But may be mistaken. She took the time to show me the print out on what is coming up next for maintenance and didn't jus I believe her name was Cari? But may be mistaken. She took the time to show me the print out on what is coming up next for maintenance and didn't just hand me the paperwork and send me out the door. Nor did I feel pressured about getting more work done. She made me feel much better about my upcoming travels with 160k on my baby. I really appreciated that. More